Dispatcher - Monday-Friday 930am-6pm

0f4458f2-2b0d-426e-9f0d-ab5a3cdf4653•Duncan, SC

8h•$0 - $21

About The Position

The Dispatcher is responsible for equipment entry and exit, yard movement, and the entry and exit of local deliveries and over-the-road (OTR) trailers. The role dispatches local carrier city and yard drivers, coordinates with transportation personnel and facility departments, tracks driver and equipment activity, handles dispatch paperwork, and prepares reports. The position has no supervisory responsibilities.

Requirements

High school diploma or GED.
At least one year of recent experience as a dispatcher in an LTL transportation environment.
Bilingual in English and Spanish.
Ability to read English and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups of customers or employees.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals, and calculate percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Forklift certification.
Computer literacy and past office experience with Microsoft applications, including Email, Word, and Excel; data entry may be required.
Ability to perform the physical demands of the role, including occasionally lifting or moving up to 50 pounds.

Responsibilities

Dispatch local carrier city and yard drivers.
Answer the ProTrans dispatch phone and questions from the ProTrans Transportation Manager and SCRs.
Notify ProTrans transportation personnel promptly about delays involving pickups, deliveries, or yard moves, and about equipment damage or breakdowns.
Maintain dispatch and yard-move logs, the T-card board, and equipment-issued logs.
Timestamp paperwork received at the dispatch desk and check local carrier paperwork for completeness, dates, and signatures.
Receive OTR paperwork, assign doors, distribute paperwork, and verify carrier IDs.
Track driver locations during the shift and prepare required end-of-day reports for ProTrans.
Create and issue gate passes and oversee trailer red tagging.
Coordinate with Dock Coordinators, SCRs, and ProTrans customers regarding missed shipments and incorrect quantity counts.
Monitor ProTrack for scheduled pickups and update departure times.
Manage driver radios and work time sheets, and provide directions to drivers as needed.
Maintain open communication with facility departments and provide accurate, timely information.
Identify and implement continual improvement initiatives for the position, team, and company.
Perform other related duties as assigned.