Dispatcher

American Iron and Metal • Saint-Augustin-de-Desmaures, QC

38d • Onsite

About The Position

We are currently looking for a dispatcher to join our team in Saint-Augustin-De-Desmaures, Québec. The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly. This is a full time permanent position from Monday to Friday.

Requirements

• You have a minimum of 2 years of experience in a similar position
• You are able to juggle complex problems to find the best solutions
• You have very strong analytical skills
• You have extensive knowledge of the geographic regions of Québec, Ontario, New-Brunswick
• You are available outside of business hours to handle driver emergencies
• You have good knowledge of Microsoft Office and dispatch software (Samsara)
• You are bilingual, both spoken and written (an asset)

Responsibilities

• Plan and organize drivers’ routes in an optimal way to ensure maximum use of the truck fleet
• Assign routes to drivers (in-house software)
• Respond to internal customer calls efficiently, courteously and professionally
• Enter information into the computer system to document calls and perform appropriate follow-ups
• Be the resource person for drivers regarding their working hours and resolve problems when necessary
• Be able to weigh the trucks on our scales and enter them into our system
• Process customs paperwork requests (USA drivers)
• Maintain and track inventory in our supply yards on a daily basis
• All other related tasks

Benefits

• A competitive salary
• Vacation
• Benefits
• A competitive RRSP matching program
• AIM’s annual tuition scholarship program of up to $8,500 per eligible dependent
• The tools and support necessary to succeed in your career and your professional development
• A dynamic and enriching work environment that is also a lot of fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed