Dispatcher

CRH•Northfield, IL

9d•Onsite

About The Position

This position is responsible for the dispatch function, coordinating with vendors/customers, fleet drivers, third party carriers, customer service, and sales. It is also the dispatch position duty to process ship tickets in a timely manner, as well as closely monitor and track trucks from the start of the order to the point of completion.

Requirements

High School diploma or equivalent experience in related function.
Logistics experience with working knowledge of DOT regulations, scheduling of internal fleet equipment, and third-party carriers preferred.
Strong language, mathematical, and computer skills
Excellent communication, organizational, and problem-solving skills

Nice To Haves

Bilingual in English and Spanish preferred

Responsibilities

Coordinate and process shipment requests from customers, customer service, and sales
Prepare delivery paperwork and related shipping documents
Enter/revise orders into system based on ship requests from customers
Check and review inventory availability and communicate any issues
Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements
Prepare and review loading/unloading, daily shipping reports, and delivery logs
Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
Display a professional and courteous attitude to customers, drivers, co-workers, supervisors, and the public at all times.
Communicate delivery times to customers and notify them of any issues
Coordinate with production and sales team to expedite and trace shipments
Audit and edit driver logs to ensure compliance with DOT and government regulations
Confirm Freight Purchase orders nightly
Other duties and responsibilities as assigned