Dispatcher

Peregrine Team • San Diego, CA

10d • $23 - $28 • Onsite

About The Position

Peregrine Team is seeking an experienced Plumbing Dispatcher for an opportunity in San Diego, CA. The ideal candidate will have previous dispatch experience in the plumbing, construction, or property services industry and thrive in a fast-paced environment coordinating service calls, scheduling technicians, and delivering exceptional customer service.

Requirements

• Previous experience in dispatch, scheduling, customer service, or office coordination preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency with basic computer systems and data entry.
• Professional phone etiquette and problem-solving skills.

Nice To Haves

• High school diploma or equivalent
• Previous experience dispatching field technicians or coordinating service calls.
• Experience in plumbing, construction, or property services.
• Familiarity with work order management systems or scheduling software.
• Knowledge of the San Diego area is preferred.

Responsibilities

• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Schedule and dispatch technicians based on availability, urgency, and job requirements.
• Monitor work orders and update job status throughout the day.
• Communicate job details, changes, and follow-up needs to field staff and customers.
• Coordinate return trips, emergency calls, and priority service request.
• Maintain accurate records of service requests, schedules, and completed work.
• Support the office team with dispatch-related administrative tasks.
• Provide excellent customer service and help resolve scheduling concerns efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED