Dispatcher

Sonic Healthcare USADallas, TX
Onsite

About The Position

Sonic Healthcare USA, a Great Place to Work certified employer, is dedicated to creating a supportive and inclusive environment that emphasizes teamwork and innovation. We are looking for reliable individuals who enjoy interacting with people, are comfortable driving, and are seeking great benefits, the support of an all-star team, and an opportunity to grow their career. Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. This full-time, benefit-eligible position is located in Dallas, Texas (75247) and operates Monday through Friday from 6:30 AM to 3:00 PM.

Requirements

  • High School Diploma or equivalent.
  • A valid driver’s license and an excellent driving record for the past three years.
  • Proven experience with Microsoft Excel and Word.
  • Incumbent must be detail oriented and organized.
  • Confidence operating a vehicle in all weather and traffic conditions and navigating routine hazards of the road.
  • Ability to work in a fast-paced environment, under time constraints, without close supervision.
  • Customer Service background required.
  • Physical capability of light to medium lifting (up to 50lbs).
  • A minimum of 1 year of courier or dispatch experience required.

Responsibilities

  • Responsible for verification/tracking of inbound specimens.
  • Assign specimen pick-up to appropriate route and Courier.
  • Responsible for local courier specimen verification at check-in.
  • Responsible for picking up shipments when necessary.
  • Resolve any logistics exceptions and communicate with the appropriate personnel.
  • Maintain and analyze logistics database for maximum efficiency.
  • Coordinate with contracted courier organizations to ensure compliance with company expectations.
  • Pass DOT physical and maintain a valid driver’s license.

Benefits

  • Appreciation for your work
  • A feeling of satisfaction that you’ve helped people
  • Opportunity to grow within the organization
  • Free lab services for you and your eligible dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) that includes a generous company match
  • A sense of belonging – we are a community!
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