Night Shift Dispatcher

BIAGI BROS INC•Goodyear, AZ

9d•Onsite

About The Position

The Night Shift Dispatcher is responsible for coordinating and directing the movement of trucks and freight to ensure efficient and timely pickups and deliveries. This role involves managing driver assignments, optimizing routes, consolidating freight orders, and maintaining constant communication with drivers. The dispatcher will also handle administrative tasks such as recording information for billing, maintaining dispatch logs, and supervising vehicle maintenance schedules. Punctuality and regular attendance are mandatory for this position.

Requirements

CC degree or equivalent work experience
3 or more yrs experience in warehouse and freight operations assisting with similar duties
Excellent computer skills to keep accurate records of all vehicle movements
Effective professional written and verbal communication skills
Proficiency on computer, using MS Office (Excel, Work, and Outlook) required
Knowledge of office procedures such as maintaining files, organization and attention to detail
Active driver’s license
Thorough knowledge of Microsoft Word, Outlook and Excel are vital
Must be able to understand formulas in Excel
Ability to work efficiently under pressure and at a fast pace
Good management skills in making driver assignments and developing cooperation among the team of drivers
Good knowledge of geographical area to facilitate efficient routing
Good time management and ability to multi-task
Good organizational skills and attention to detail
Good oral expression and the ability to communicate information and ideas in speaking so others will understand
Good problem sensitivity to be able to tell when something is wrong or is likely to go wrong
Able to solve most problems or know when to escalate larger problems up to management
Good active listening skills, gives full attention to what other people are saying and taking the time to understand the points being made, and asking questions as appropriate
Must be able to multi-task in a high demand environment
Must be able to be to work on time with good attendance

Nice To Haves

Past dispatch/logistics experience preferred

Responsibilities

Coordinate and direct the movement of trucks and freight in order to make pickups and deliveries in an efficient and timely manner
Record and allocate all requests for delivery and pickup within established territories among the available drivers
Consolidate freight orders into truckloads for specific destinations
Select vehicle route for efficient movement and prepares pickup and delivery schedules
Record all information for proper billing
Assign drivers and trucks
Call extra drivers when needed to handle unexpected volume
Maintain radio, phone, and computer contact with trucks, receives, and dispatches aid in response to any emergency needs for assistance or repairs
Record and maintain files and records of driver logs, dispatch logs, customer requests, equipment availability, assessorial charges, expenses, inventory, fuel, and other dispatch information
Keep vehicle inventory with accurate records of trailers being used for off-site storage to ensure proper billing
Supervise maintenance and repair schedules for all vehicles
Punctuality and regular attendance is mandatory
Other duties and assignments as requested by management