Dispatcher - Public Transit

Beaver County Transit Authority • Aliquippa, PA

1d • Onsite

About The Position

Beaver County Transit Authority is in need of a full time experienced dispatcher. This position directs bus operators in the delivery of service and monitors their performance. Makes recommendations to improve day to day service delivery. Primary responsibilities include monitoring and ensuring highest quality service to our customers utilizing state of the art technologies including computer aided dispatch. Resolves delivery issues for fixed routes and other services that may be provided. Assists with driving responsibilities if needed. Ensures that all bus operators are fit for duty prior to leaving for their shift, ensures all routes are covered. Responds to bus operator issues in accordance with policy and procedures in regards to accidents, detours, breakdowns, emergencies and adverse weather conditions. Dispatcher will prepare paperwork for work assignments, operators hours, absences and payroll. This is a Safety Sensitive position with the Authority subject to DOT drug and alcohol testing requirements and BCTA's Drug and Alcohol policy. Position also requires a CDL physical examination.

Requirements

• High school diploma or GED
• 3-5 years experience in transit/transportation operations
• CDL with passenger endorsement
• Computer experience
• Must have CDL

Responsibilities

• Directs bus operators in the delivery of service and monitors their performance.
• Makes recommendations to improve day to day service delivery.
• Monitors and ensures highest quality service to customers utilizing state of the art technologies including computer aided dispatch.
• Resolves delivery issues for fixed routes and other services.
• Assists with driving responsibilities if needed.
• Ensures that all bus operators are fit for duty prior to leaving for their shift.
• Ensures all routes are covered.
• Responds to bus operator issues in accordance with policy and procedures in regards to accidents, detours, breakdowns, emergencies and adverse weather conditions.
• Prepares paperwork for work assignments, operators hours, absences and payroll.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED