Dispatcher 1
County of Pottawatomie•Westmoreland, KS
•Onsite
About The Position
Under the supervision of the Pottawatomie County Communication Supervisor, the Dispatcher is a non-exempt position under FLSA. This employee is responsible for directing officers to locations in need of assistance, advising officers of potentially dangerous situations, and helping the general public in times of crisis. Excellent interpersonal communications skills are required. Employee must be able to function calmly and effectively under severe stress.
Requirements
- A high school diploma or GED is required
- National Crime Information Clearinghouse, CPR and Emergency Medical Dispatch certification is required
- The ability and willingness to learn about computers, county layout, typing, filing, record keeping, telephone etiquette and the ability to maintain confidentiality is required
- The ability to operate a computer, typewriter, fax machine, two-way radio, recorder and photocopier is also required
- Employee must possess a working knowledge of mathematics, federal, state, and local laws and ordinances and excellent communication skills
- Employees must successfully complete a 6 month probationary training and assessment period from the date of promotion
Nice To Haves
- No previous experience is required. Employee is expected to have acquired the necessary information and skills to perform the job reasonably well within six months of employment.
Responsibilities
- Responds to radio traffic and records transmissions
- Answers incoming telephone inquiries and routes calls
- Dispatches officers or appropriate assistance as needed
- Operates National Crime Information Clearinghouse computer system
- Monitors teletypes on weather, stolen vehicles, runaways, attempts to locate using databases
- Provides accurate record keeping techniques
- Greets public as they arrive
- Maintains knowledge of warrants, civil papers and computer capabilities
- Maintains location of officers at all times
- Answers emergency 911 telephone calls
- Dispatches ambulance, fire, rescue, and any other necessary emergency service
- Activates tornado and emergency warning systems and alerts for the County
- Performs Data Entry
- Assists officers with case numbers
- Assists Detention Officers as needed
- Prepares shift logs daily
- Performs data entry
- Performs other duties as deemed necessary or assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
