Dispatcher

MCDOUGALL ENERGY INC•Toronto, ON

18d•CA$57,000 - CA$60,000•Onsite

About The Position

McDougall Energy is looking for an Afternoon Dispatcher to join their Toronto team. This position is responsible for planning, organizing, and dispatching all deliveries to maximize efficiencies and optimize equipment utilization. The dispatcher will provide directions to drivers regarding routes and customer requirements, work with the Operations Manager and/or Lead Hands to troubleshoot repairs and truck maintenance, and generate daily, weekly, and monthly reports as required. Additionally, the role involves communicating and interfacing with customers regarding delivery requirements, changes to schedules, and any other issues regarding their delivery. The dispatcher must adhere to all company health and safety policies, standard operating procedures, and established industry regulations, and perform other office administration duties as required. This position is based on an afternoon shift, starting at 3:00 PM and ending at 12:00 AM.

Requirements

Dispatch and logistics experience
Geographical knowledge of Southeastern Ontario
Excellent interpersonal and communication skills (verbal and written)
Proficient computer skills and familiarity with Microsoft Office Suite
Strong organization, time management and problem-solving skills
Ability to multi-task with a sense of urgency in a fast-paced environment
Excellent customer service skills
Ability to work independently as well as in a team environment

Nice To Haves

Knowledge of TSSA, WHMIS & TDG requirements
Working knowledge of the fuel and propane delivery industries’ practices and processes
DZ license

Responsibilities

Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization
Providing directions to drivers regarding routes and customer requirements
Working with the Operations Manager and / or Lead Hands to troubleshoot repairs and truck maintenance
Generating daily, weekly and monthly reporting as required
Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery
Adhering to all company health and safety policies, standard operating procedures and established industry regulations
Performing other office administration duties as required

Benefits

Career growth and development through on-the-job training, professional courses, and peer learning
Friendly and inclusive work environment
Pay: $57,000 - $60,000
4 Weeks Paid Vacation
Employer-matched Group RRSP
Employer-paid Health & Dental Benefits
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account
Life & Disability Insurance
Bonus Incentives through Employee and Customer Referral Programs
Employee & Customer Referral Programs
Employee Discount & Perks Programs