Dispatcher

IU Health • Indianapolis, IN

11d • Remote

About The Position

Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion. In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency. Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel. Customer requests are perceived as opportunities to help, and requests are either handled or solutions are suggested.

Requirements

• 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
• High School Diploma/GED required.

Nice To Haves

• Associates Degree preferred.

Responsibilities

• Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
• Answers telephone calls and service requests.
• Takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
• Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
• Handles customer requests or suggests solutions.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED