Trucking Operations - Dispatcher (Afternoon Shift) [616]

TCI Transportation•Tracy, CA
•Onsite

About The Position

The Dispatcher coordinates drivers, manages routes, ensures safety compliance, and supports customer satisfaction through real-time operational decisions. This on-site, hands-on role is central to daily trucking operations and involves planning and dispatching drivers, monitoring routes and schedules, coordinating equipment and staffing, and maintaining communication with drivers, customers, and internal teams. The schedule is Sunday through Thursday, 1:00 p.m. to 11:00 p.m., in Tracy, California, at $26.00 per hour. The role requires flexibility for occasional nights, weekends, or holidays and involves a fast-paced environment where priorities may shift quickly.

Requirements

  • Strong multitasking and decision-making skills in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • High attention to detail and organizational ability.
  • Ability to lead, train, and support drivers.
  • Strong sense of accountability, professionalism, and teamwork.
  • Dependable and flexible, with willingness to step in when needed.

Nice To Haves

  • Experience in dispatch, logistics, transportation, or operations.
  • Understanding of DOT regulations and Hours of Service (HOS).

Responsibilities

  • Plan, schedule, and dispatch drivers to ensure all loads are covered.
  • Monitor routes, schedules, and real-time changes to keep operations on track.
  • Coordinate with teams to optimize routes, equipment, and staffing.
  • Prioritize safety across operations.
  • Monitor and enforce DOT, Hours of Service (HOS), and federal and state regulations.
  • Audit driver logs and report discrepancies.
  • Train and support new and existing drivers on company policies and procedures.
  • Conduct driver meetings and provide ongoing guidance and performance feedback.
  • Ensure drivers are properly scheduled and ready for their shifts.
  • Partner with Maintenance, Recruiting, Rental, and Safety teams.
  • Coordinate equipment needs, repairs, and staffing requirements.
  • Serve as a point of contact for drivers, customers, and internal teams.
  • Maintain customer relationships through daily communication.
  • Help ensure TCI meets or exceeds customer performance targets.
  • Balance safety, cost control, and service excellence in operational decisions.
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