Dispatcher

Paramount Hospitality Management•Orlando, FL

About The Position

The Dispatcher coordinates daily work assignments for the housekeeping team, answers calls from guests and Team Members, and dispatches work tickets to the appropriate staff or discipline. The role is responsible for the day-to-day office operations of the housekeeping department.

Requirements

  • One year of experience as a Housekeeping Dispatcher.
  • Ability to speak, read, write, and understand the primary language or languages used in the workplace.
  • Good verbal and written communication skills.
  • Computer skills.

Nice To Haves

  • Prior housekeeping and/or coordinator experience is strongly preferred.

Responsibilities

  • Open and close the Housekeeping Department daily.
  • Maintain Lost and Found records.
  • Dispatch all calls to the appropriate discipline.
  • Communicate effectively with all departments, including Engineering.
  • Respond to phone calls and requests from guests and other departments.
  • Monitor the computer system.
  • Maintain clear and efficient communication with all departments.
  • Maintain cleanliness and organization in the department.
  • Walk the floors and inspect guest rooms.
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