Dispatcher

Parts Authority•Dorchester, MA

16d•Onsite

About The Position

Parts Authority in Dorchester, Massachusetts, has an immediate career opportunity for a Dispatcher with strong customer service experience. The Dispatcher plays a pivotal role in the success of the business by being the main point of contact with customers and fostering strong client relations. This position includes occasional delivery duties. Parts Authority is one of the fastest-growing Supply Chain companies in the country, offering promotable career advancement and job stability. Founded in 1973 and headquartered in Long Island, New York, Parts Authority is a leading national distributor of automotive replacement parts, tools/equipment, and transmissions, with over 300 locations nationwide. The company emphasizes its team of professionally trained, experienced counter people and is looking for dedicated candidates to join their growing family. This is a full-time employment opportunity with the potential for advancement.

Requirements

Accurately follow directions, both written and verbal.
Maintain individual productivity and quality standards according to department requirements.
Focus and remain on task in a fast-paced environment.
Attention to detail.
Great communication skills.
Time management skills.
Able to work well under pressure.
Must be able to work well with other staff members and supervisors.
Must have an open availability, flexible and able to work various shifts and over time.
1-2 years Warehouse experience preferred.
Current, valid driver’s license.
Must be able to meet company insurance requirements- (drivers must be 21 years old or over).
Familiarity with safety measures in a warehouse.
Maintain and promote workplace safety.
Securing and transferring cash or other assets.

Responsibilities

Scheduling the drivers routes and ensuring on-time, accurate deliveries.
Work well with customers.
Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers.
Ensure that driver counts money collected and put delivery times on bills.
Work with Parts Pullers to ensure the deliveries go out correctly.
Work with drivers to make sure that they know the correct route.
Work with customers over the phone to update them on the status of their orders.
Properly assist drivers who have difficulty with routes or any other aspect of the job.
Perform other duties as assigned.