Dispatcher (Tampa, FL)

FCC Environmental Services•Tampa, FL

About The Position

FCC Environmental Services, LLC is seeking a dedicated and detail-oriented Dispatcher to coordinate timely route completion. The role handles incoming service orders, directs drivers, and resolves service issues. The ideal candidate has strong organizational skills and a solid understanding of transportation management systems. The Dispatcher assigns loads based on designated routes, jobs, and driver locations; monitors route intervals and employee hours; balances hours among drivers; and monitors compliance with Department of Transportation regulations. The role also checks that driver DOT logs are current before dispatch, collects daily pre- and post-trip inspections, creates work orders for the shop, and records completed work-order information in tracking spreadsheets or other systems. Other job-related duties may be assigned or apparent.

Requirements

  • High school diploma or GED.
  • Experience in a customer-facing position.
  • Strong organizational skills.
  • A solid understanding of transportation management systems.

Nice To Haves

  • Two years of prior experience working as a dispatcher is preferred.

Responsibilities

  • Assign loads to drivers based on designated routes, jobs, and driver location.
  • Monitor route time intervals for gaps.
  • Monitor employee hours to minimize overtime.
  • Balance the distribution of hours between drivers.
  • Monitor driver times to ensure compliance with Department of Transportation (DOT) regulations.
  • Ensure driver DOT logs are current before dispatching drivers.
  • Collect daily pre- and post-trip inspections.
  • Create work orders for the shop.
  • Collect completed work orders and enter data into a tracking spreadsheet or other systems.
  • Perform other job-related duties as assigned or apparent.

Benefits

  • Health care plan (medical, dental, and vision).
  • Retirement plan (401k, IRA).
  • Life insurance (basic, voluntary, and AD&D).
  • Paid time off (vacation, sick, and public holidays).
  • Short-term and long-term disability.
  • Training and development.
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