Dispatcher Job Opportunity in Asheville, NC

Talon Recruiting•Asheville, NC

3d•Onsite

About The Position

Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment. We are looking for a Dispatcher for their Asheville, NC location. As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and the Company. You will be responsible for following standard operating procedures.

Requirements

Working knowledge of DOT Federal Motor Carrier Safety Regulations
2+ years of experience with applications of various construction/industrial equipment
Working knowledge of the delivery area
Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time

Nice To Haves

College degree (bachelor or associates) preferred
Customer Service & Dispatch training, a plus

Responsibilities

Create and monitor driver's schedules
Create and monitor receipt and delivery schedules for company equipment
Review daily and weekly driver logs in accordance with company and DOT standards
Perform daily truck inspections in accordance with company and DOT standards
Work closely with other store locations in order to assist them in meeting their customer’s equipment needs
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment
Perform other duties as assigned by the manager