Dispatcher

RBGlobal•Shady Spring, WV

9d•$20 - $22

About The Position

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

Requirements

Managing towing resources
Keeping vehicle pickups and deliveries running smoothly
Optimizing branch productivity
Providing outstanding customer service to towing partners
Coordinating for capacity and resource demands

Responsibilities

Managing towing resources to keep vehicle pickups and deliveries running smoothly.
Optimizing branch productivity.
Providing outstanding customer service to towing partners.
Coordinating for capacity and resource demands.