Dispatcher Window Clerk
Admin Service, Inc.•Long Beach, CA
•$25 - $30•Hybrid
About The Position
The Dispatcher Window Clerk is responsible for a variety of tasks related to dispatching drivers, managing yard inventory, processing requests, and ensuring smooth operations at the receiving window. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with drivers, management, and customers. The position involves both office and production environment work, with specific physical demands and safety requirements.
Requirements
- Basic Excel skills
- Good communication skills
- Experience in a transloading work environment
Nice To Haves
- Customer Service Experience preferred
- Spanish is a plus
- Experience in Dispatching a plus
Responsibilities
- Dispatch drivers to port and customers.
- Assist with driver payroll.
- Process detention requests through the detention email, validate all requests, and present findings to management.
- Collect OOCL hand tickets, prepare OOCL street turn spreadsheet, and submit to OOCL.
- Process ESI/container related emails.
- Monitor yard inventory for aging containers.
- Reconcile the inventory spreadsheet with loaded container weight tickets.
- Report any “ghost container” in the yard (containers without records).
- Cover the receiving window as needed, verifying appointment dates and times, reviewing BOL’s and weight tickets, and maintaining a steady flow of trucks.
- Scale full and empty containers/trailers.
- Account for all physical inventory and containers/trailers in the yard for monthly inventory.
- Prepare monthly inventory spreadsheet and email inventory with weight ticket copies to accounting.
- Follow all company policies and procedures.
- Provide end-of-shift handoff.
- Process daily appointments and communicate issues to Management proactively.
- Perform monthly physical inventory audits on Saturday or Sunday with Accounting as needed.
- Report weekly forecast of inbound shipments for FSI LB & WIL to the Sr. Management team as needed.
- Schedule inbound appointments for Long Beach & Wilmington terminals as needed.
- Schedule port appointments as needed.
- Prevent detention by supervising trucker waiting time for all inbound loads.
- Communicate with customers on ETA's/Delivery info.
- Communicate with the yard on needs.
- Perform other duties as assigned.
- Assist in organizing Work-in-Process (WIP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
