Dispatcher Customer Service Representative CSR

Cb • Atlanta, GA

5d • Onsite

About The Position

Join our fast-paced, mission-critical courier dispatch team as a Dispatcher / Customer Service Rep (CSR). You’ll be the heartbeat of our operations — routing deliveries, communicating with drivers, and keeping customers happy and informed. This hybrid role blends logistics, real-time problem-solving, and customer communication — all from our Atlanta Airport office. Apply today and join a team that values speed, accuracy, and teamwork!

Requirements

• Must have dispatching experience in courier/delivery
• Strong multitasker with cool-under-pressure decision-making
• Great communicator — both with customers & drivers
• Familiar with Atlanta & the Southeast
• Able to pass background check, drug screen & MVR

Responsibilities

• Dispatch time-sensitive deliveries with urgency and accuracy
• Track & adjust driver routes in real-time
• Communicate clearly with drivers and customers
• Log activity and maintain accurate records
• Solve problems fast and keep service levels high

Benefits

• 401(k)
• Free uniforms
• Health insurance
• Opportunity for advancement
• Vision insurance
• 401(k) with company match
• Medical, Dental, Vision Insurance
• Paid Time Off (PTO)
• Flexible Scheduling
• Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed