Customer Service Representative (CSR)

AV Taxi Rides • Milwaukee, WI

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About The Position

AV Taxi Rides is seeking a motivated, customer-focused Customer Service Representative to support daily transportation operations and assist customers with ride-related inquiries. The role is based in Milwaukee, Wisconsin, and is suited to individuals looking to start a career in customer service. The position offers a stable full-time schedule and a salary of $18–$28 per hour, based on experience and qualifications.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic computer proficiency and data-entry skills.
• Ability to multitask and work in a fast-paced environment.
• Professional and customer-focused attitude.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Assist customers with ride bookings, scheduling changes, and service-related questions.
• Provide accurate information about transportation services and company policies.
• Coordinate with dispatch and operations teams to support customer needs.
• Update customer information in company systems.
• Deliver excellent customer service in every interaction.

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Opportunities for career growth and advancement
• Employee transportation discounts
• Stable full-time schedule
• Supportive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED