Part-Time Dispatcher and Administrative Assistant

Intermountain Home Services LLC•Washington, UT

just now•$18 - $21•Onsite

About The Position

Walker Plumbing Heating & Air is hiring a Dispatcher to be a central coordinator between customers and field teams. You’ll assign jobs, adjust schedules in real time, and help the day run smoothly so customers get great service and technicians stay productive. Handle the daily processing of service invoices, technician performance tracking, service contract setup, and A/R support. Support the service, maintenance, and accounting departments by ensuring accurate daily processing, timely reporting, and clear communication—delivering operational efficiency that directly impacts team performance and customer satisfaction.

Requirements

2+ years of dispatching, accounting or administrative experience
Familiar with service software or CRM tools
Familiarity with technician performance tracking, payroll entry, or dispatching tools
Excellent organization and communication skills
Comfortable in fast-paced environments
Must pass background check and drug screening

Nice To Haves

Accounts Receivable experience is a plus

Responsibilities

Schedule and dispatch technicians for service, install, and maintenance
Monitor real-time changes to routes and adjust accordingly
Communicate clearly with customers and techs
Track job progress, arrival times, and completions
Resolve scheduling conflicts or delays
Maintain accurate records in dispatch software
Support accounts receivable collections and maintain up-to-date financial entries
Review and close out all prior-day service invoices; verify accuracy and parts used
Enter and manage service contract details (filters, equipment, service terms, billing, etc.)
Maintain performance records and generate technician reports as needed