Dispatch

Clayton • White Pine, TN

2d • Onsite

About The Position

This position is responsible for coordinating, scheduling and directing the delivery of produced homes. This position requires interpersonal communication and negotiating skills in order to be an effective partner to each party involved in the delivery process.

Requirements

• Previous Manufactured housing experience
• Very high attention to detail and accuracy
• Highly skilled with handling transportation questions & ability to negotiate deliveries even when the customer is not ready to accept deliveries and keep yard inventory down even when deliveries cannot be made
• Proficiency in Microsoft Office & AS400 system

Responsibilities

• Direct and communicate the prompt and efficient delivery of produced homes
• Access AS400 to match homes with the production schedule and coordinate delivery within a set timeframe.
• Maintain current transportation quotes
• Create, maintain, and distribute current and accurate shipping schedules
• Review/Correct transportation costs and produce accurate invoices.
• Invoice each home in AS400
• Coordinate independent transportation company delivery capacity to accommodate all homes on the shipping schedule and make minute by minute changes to maximize transportation assets and effectiveness
• Collect and produce driver packets for each home
• Coordinate Dealer Pickup home shipments
• Oversee the sign out of each home leaving the facility
• Ensure paint or drywall compound is shipped with the homes, where required
• Communicate with retailers on expected deliveries
• Troubleshoot road repairs when homes experience issues during transportation
• Process payments for axle and frame repairs on homes in transit to Independent Contractors
• Manage billbacks due to driver damage to either homes or community property
• Forward parts list to CX Manager when shipping damages occur
• Oversee invoicing for payment to independent transportation companies for delivery services.
• Manage yard inventory and maintain “Zero Yard” month end company policy.

Benefits

• Flexibility to create their own health, dental, and vision benefits package
• Competitive 401K programs, including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness programs (physical, nutritional, social, financial, spiritual and occupational) available online or in-person

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed