Dispatch Scheduler 2nd Shift (Dispatch)
Security Engineers•Birmingham, AL
•Onsite
About The Position
Security Engineers is seeking a detail-oriented Scheduling Dispatcher to manage staffing schedules and ensure adequate coverage for client sites. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment. The Dispatcher will coordinate schedules, respond to emergencies, and maintain accurate records while working closely with internal teams and clients. This is a Part-Time position with 2nd Shift, Weekends.
Requirements
- Must possess a valid driver’s license and have reliable transportation
- 25-years of age or older who are interested in a career in the private security industry
- Ability to read, write, and speak clear English
- Clean background; able to obtain required certifications or licenses
- Availability for first, second, and third shifts
- High moral character and integrity
- Excellent interpersonal and communication skills
- Strong verbal, problem-solving, and follow-up skills
- Ability to multitask and work independently
- High degree of emotional self-control
- Excellent computer skills; proficient in MS Word and Excel
- Ability to sit for long periods in front of a computer
- Occasionally bend/twist at waist/knees/neck
- Stand, walk, and sit for extended periods
Nice To Haves
- Experience with WinTeam scheduling software
- Prior dispatch or scheduling experience
Responsibilities
- Establish, maintain, and review staffing schedules
- Match available staff to positions and communicate schedules via email, text, or phone
- Minimize avoidable overtime and redeploy staff to cover call-offs
- Track time-off requests to maintain site coverage
- Respond to emergencies, call-offs, and absences to ensure adequate staffing
- Take, log, and complete daily shift reports
- Escalate significant incident reports to appropriate managers
- Input schedule changes and client requests into the automated resource system
- Prepare clear and professional emails and reports
- Oversee camera feeds to ensure compliance and safety
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Paid Training at the State Minimum Wage where allowed by state law
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
