Seasonal Dispatch Supervisor
About The Position
This position assists with and reviews UPS Small Package dispatch activity to ensure timely, proficient service. It assists with dispatch planning and is responsible for helping ensure service, safety, and cost goals are met. The role coordinates with others to execute dispatch plans efficiently and maintain adequate staffing and equipment for transportation needs. It oversees load and tractor planning and assignments, monitors load movements, and tracks equipment condition. The position reviews, analyzes, and tracks dispatch and service reports and schedules. It creates efficient dispatch plans, verifies service levels, addresses performance issues, and incorporates changes such as new customers, locations, and additional loads into dispatch plans. It also oversees yard operations by coordinating drivers with load volume, ensuring trailers are in the correct locations and loaded or empty as planned, and confirming accurate trailer inventory. The role reviews driver hours for regulatory compliance, conducts hazardous materials audits, reviews safety reports, verifies appropriate driver uniforms and safe work methods, determines training needs, provides feedback and support, conducts performance evaluations, and resolves individual and group performance issues. The position requires working outdoors in varied weather conditions and being available for flexible shifts, including weekends and up to six days per week.
Requirements
- Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States for this employer.
- Ability to lift 70 lbs./32 kgs.
- Availability to work flexible shift hours, up to 6 days per week.
- Strong oral and written communication skills.
- Working knowledge of Microsoft Office.
- Ability to work in a fast-paced warehouse environment.
- Ability to work outside in varied weather conditions.
- Ability to work weekends and be flexible with time.
Nice To Haves
- Bachelor's degree or international equivalent.
- Management experience.
Responsibilities
- Assist with and review UPS Small Package dispatch activity to ensure timely and proficient service.
- Assist with dispatch planning and help ensure service, safety, and cost goals are met.
- Coordinate dispatch plan execution and ensure adequate staffing and equipment for transportation needs.
- Oversee load and tractor planning and assignments, monitor load movements, and track equipment condition.
- Review, analyze, and track dispatch and service reports and schedules.
- Create efficient dispatch plans, verify service levels, address performance issues, and incorporate new customers, locations, and loads into plans.
- Oversee yard operations, coordinate drivers with load volume, ensure trailers are correctly located and loaded or empty as planned, and confirm trailer inventory.
- Review driver hours to ensure regulatory compliance.
- Conduct hazardous materials audits and review safety reports.
- Verify appropriate driver uniforms and utilization of safe work methods.
- Determine employee training needs and develop continuous development plans.
- Provide feedback and support.
- Conduct performance evaluations and resolve individual and group performance issues.
Benefits
- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance and Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid holidays and personal time
- Paid sick and family and medical leave time as required by law
- Discounted Employee Stock Purchase Program
- Annual short-term and/or long-term incentive compensation programs, subject to eligibility requirements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Manager
Education Level
No Education Listed
