Dispatch Manager on Duty (MOD)

Endeavor Air • Minneapolis, MN

5d • $75,700 - $90,800 • Onsite

About The Position

The Dispatch Manager on Duty (MOD) provides day-to-day oversight of the Aircraft Dispatchers and Sector Supervisors to ensure flights are operated in accordance with company policies and Federal Aviation Regulations (FARs).

Requirements

• Bachelor’s degree or a combination of education and related experience.
• Two (2) years of experience in aircraft dispatching.
• One (1) year of experience providing work direction in a leader role, including motivating and mentoring employees.
• Knowledge of Part 121 FARs.
• FAA Dispatch license (requires a minimum age of 23).
• Reliable and self-motivated.
• Excellent interpersonal, communication, organizational, and analytical skills.
• Ability to multitask efficiently and effectively to meet deadlines.
• Interpersonal, written, and verbal communication skills and able to work with all levels of an organization.
• PC proficient in Microsoft Office software, specifically Word, Excel, and Outlook

Nice To Haves

• One (1) year of supervisory experience preferred.

Responsibilities

• Provide daily direction and guidance to the Dispatchers, Dispatch Training Specialists, and Sector Supervisors to support the operation.
• Provide direction with Crew Services and Maintenance to ensure crew legality and aircraft safety.
• Manage the routing of aircraft in compliance with maintenance planning requirements while keeping the flight schedule intact and running on time.
• Assist and direct dispatchers with decisions pertaining to cancellations, consolidations, special stops, ferry flight, and extra sections with high regard for safety, regulatory compliance, and economic consideration.
• Trains staff in accordance with FARs, conduct release audits, and Dispatcher competency checks. May act as training instructor for new hire and recurrent training.
• Enter and maintain company NOTAMS. Build dispatch records.
• Maintain and update routes in the Sabre system in coordination with Sr. Manager, Dispatch.
• Manage irregular flight operations with OCC Duty Manager.
• Provide operational control on a daily basis; maintain knowledge on all FAA regulations pertaining to the Flight Operations Department and proficiency pertaining to job requirements.
• Collaborate with ACC, Crew Services, Maintenance, Flight Ops, and Inflight on staffing matters while ensuring the highest level of teamwork between departments.
• Conduct employee reviews and set performance goals.
• Build and maintain a collaborative and engaged work group by providing positive, encouraging and informative input / feedback.
• Ensure phone queues are effectively managed and provide leadership assistance when needed.
• Keep Dispatch leadership advised on the status of the operation and recovery plan.
• Ensure all personnel within the organization communicate with pilots, flight attendants, and other departments in a courteous and professional manner.
• Will provide oversight, support, and daily guidance for the Dispatchers and Dispatch Training Specialists.

Benefits

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree