Dispatch Lead

Lonestar Electric Supply•Houston, TX

1d•Onsite

About The Position

Lonestar Electric Supply is looking for a Dispatch Lead who will help oversee a dynamic team of individuals who schedule drivers for pick-up and delivery of our electrical tools and supplies in a safe, efficient, and timely manner. The ideal candidate will be dependable, prompt, reliable and engaged. They will also have a strong desire to provide superior Customer Service, exceeding customer goals and expectations and following our passion to MAKE IT HAPPEN.

Requirements

2-3 years of experience in a dispatch or management role overseeing shipping associates.
Excellent verbal and written communication skills.
Strong organizational skills to prepare and assign routes.
Strong leadership skills to ensure drivers’ compliance with direction and assignments.
Basic understanding of geographical area and mapping programs to facilitate efficient routing.
Proficient with or able to quickly learn dispatch and recordkeeping systems.
Ability to work at a fast pace and under pressure.
Thorough understanding of shipping industry.

Responsibilities

Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
Consolidates orders into truckloads for specific destinations.
Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
Provides support and training to other Dispatch Associates as needed.
Oversees maintenance and repair schedules for vehicles.
Performs other related duties as assigned.