Dispatch Coordinator

Aston Carter•Fond du Lac, WI

3d•$30 - $31•Onsite

About The Position

We are seeking a highly organized and detail-oriented Dispatch Coordinator to support daily trailer and yard operations across a large manufacturing and warehouse campus. This newly created position is part of a broader program designed to improve communication, efficiency, and coordination between production facilities, warehouse operations, and yard drivers. The Dispatch Coordinator will serve as the central point of communication for trailer movement requests, coordinating directly with yard drivers, warehouse personnel, and third-party fleet maintenance providers. Using radio communications, Microsoft Excel, and operational tracking systems, this role ensures timely trailer movements, accurate recordkeeping, and effective management of trailer-related issues. This position offers a unique opportunity to help shape a new operational process while playing a critical role in maintaining the flow of materials and transportation activities across the campus.

Requirements

Previous experience in dispatching, logistics coordination, transportation operations, warehouse administration, or closely related fields.
Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Experience communicating with multiple stakeholders while managing competing priorities.
Proficiency with Microsoft Excel and Microsoft Office applications.
Excellent verbal and written communication skills.
High level of accuracy, attention to detail, and follow-through in all tasks.
Ability to make sound decisions and adapt to changing operational demands.
Strong teamwork and collaboration skills with cross-functional partners.
Ability to use radio communications and operational tracking systems for dispatch and coordination.
Comfort working with data entry and maintaining detailed dispatch and logistics records.

Nice To Haves

Experience working within manufacturing, distribution, warehouse, transportation, or 3PL environments.
Knowledge of trailer operations, freight flow, dock scheduling, or yard management.
Experience coordinating truck, trailer, or fleet activities.
Familiarity with fleet maintenance processes and preventive maintenance scheduling.
Understanding of transportation and yard safety practices.
Reliable in roles such as Transportation Coordinator, Warehouse Administrator, Shipping and Receiving Coordinator, Fleet Coordinator, Yard Coordinator, Operations Support Specialist, or Logistics Support.
Strong clerical and administrative support capabilities, including accurate Excel data entry.
Ability to build effective relationships with third-party fleet maintenance providers and internal stakeholders.

Responsibilities

Serve as the primary point of contact for trailer movement and yard transportation activities across the campus.
Receive, prioritize, and dispatch trailer move requests to yard drivers using radio communications.
Coordinate trailer movements between manufacturing facilities, warehouse locations, docks, staging areas, and storage lots.
Monitor active trailer movement requests and ensure timely completion of all assigned moves.
Support daily logistics operations by maintaining continuous communication with drivers and operational stakeholders.
Work closely with driver leadership and supervisors to address changing business needs and operational priorities.
Assist with shift handoff by preparing and distributing daily operational notes and updates to relevant teams.
Track trailer activity, movements, and completion status using Microsoft Excel and other operational tools.
Maintain accurate records of damaged trailers, maintenance requests, and trailer audits.
Conduct and support trailer inspections to identify equipment concerns and operational issues.
Coordinate repairs and preventive maintenance activities with third-party fleet maintenance providers.
Review repair estimates and communicate findings to operational leadership for approval and follow-up.
Monitor trailer pools and ensure equipment availability to support production and distribution requirements.
Partner with warehouse, shipping, receiving, transportation, and production teams to facilitate efficient trailer flow.
Provide timely updates regarding delays, equipment concerns, maintenance needs, and operational risks.
Collaborate with supervisors and driver leadership to improve communication processes and operational efficiency.
Support campus-wide logistics coordination while helping reduce unnecessary radio traffic for drivers through dedicated dispatch communication channels.
Build strong working relationships with internal departments and external service providers.
Maintain accurate records of radio calls, trailer moves, maintenance requests, and operational exceptions.
Prepare daily reports, audit documentation, and shift summaries to support operational transparency.
Track performance metrics and operational data to identify and support process improvements.
Ensure all records and documentation are maintained with a high degree of accuracy and attention to detail.
Support safe yard operations by identifying and reporting equipment concerns.
Assist with trailer audits and equipment compliance activities.
Follow established transportation, safety, and operational procedures at all times.
Communicate safety-related concerns promptly to appropriate leadership teams.