Dispatch Coordinator

Aston Carter•Fond du Lac, WI

1d•$30 - $31•Onsite

About The Position

We are seeking a highly organized and detail-oriented individual to support daily trailer and yard operations across a large manufacturing and warehouse campus. This newly created position is part of a program designed to improve communication, efficiency, and coordination between production facilities, warehouse operations, and yard drivers. The role offers a unique opportunity to shape a new operational process while maintaining the flow of materials and transportation activities across the campus.

Requirements

Previous experience in dispatching, logistics coordination, transportation operations, warehouse administration, or related fields.
Strong organizational and multitasking abilities in a fast-paced environment.
Experience communicating with multiple stakeholders while managing competing priorities.
Proficiency with Microsoft Excel and Microsoft Office applications.
Excellent verbal and written communication skills.
High level of accuracy, attention to detail, and follow-through.
Ability to make sound decisions and adapt to changing operational demands.
Strong teamwork and collaboration skills.

Nice To Haves

Experience working within manufacturing, distribution, warehouse, transportation, or 3PL environments.
Knowledge of trailer operations, freight flow, dock scheduling, or yard management.
Experience coordinating truck, trailer, or fleet activities.
Familiarity with fleet maintenance processes and preventive maintenance scheduling.
Understanding of transportation and yard safety practices.

Responsibilities

Serve as the primary point of contact for trailer movement and yard transportation activities.
Receive, prioritize, and dispatch trailer move requests to yard drivers using radio communications.
Coordinate trailer movements between manufacturing facilities, warehouse locations, docks, staging areas, and storage lots.
Monitor active requests and ensure timely completion of trailer moves.
Support daily logistics operations by maintaining continuous communication with drivers and operational stakeholders.
Work closely with driver leadership and supervisors to address changing business needs and operational priorities.
Assist with shift handoff communication by preparing and distributing daily operational notes and updates.
Track trailer activity, movements, and completion status using Microsoft Excel and operational tools.
Maintain accurate records of damaged trailers, maintenance requests, and trailer audits.
Conduct and support trailer inspections to identify equipment concerns and operational issues.
Coordinate repairs and preventive maintenance activities with third-party fleet maintenance providers.
Review repair estimates and communicate findings to operational leadership for approval and follow-up.
Monitor trailer pools and ensure equipment is available to support production and distribution needs.
Partner with warehouse, shipping, receiving, transportation, and production teams to facilitate efficient trailer flow.
Provide timely updates regarding delays, equipment concerns, maintenance needs, and operational risks.
Collaborate with supervisors and driver leadership to improve communication processes and operational efficiency.
Support campus-wide logistics coordination while helping reduce unnecessary radio traffic for drivers through dedicated dispatch communication channels.
Build strong working relationships with internal departments and external service providers.
Maintain accurate records of radio calls, trailer moves, maintenance requests, and operational exceptions.
Prepare daily reports, audit documentation, and shift summaries.
Track performance metrics and operational data to support process improvements.
Ensure all records are maintained with a high degree of accuracy and attention to detail.
Support safe yard operations by identifying and reporting equipment concerns.
Assist with trailer audits and equipment compliance activities.
Follow established transportation, safety, and operational procedures.
Communicate safety-related concerns to appropriate leadership teams.