Dispatch Coordinator

PAM Transport•Laredo, TX

8h•Onsite

About The Position

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5-truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,500 trailers. Our goal is to provide exceptional service to our customers, and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM. Our Laredo team is currently seeking a Dispatch Coordinator to join their team! The role involves dealing with day-to-day operations.

Requirements

Ability to work in a fast-paced environment.
Ability to creatively solve problems as needed.
Excellent communications skills both verbal and written.
Knowledge with AS400.
Proficient in MS Office.
Strong time management and organization skills with great attention to detail.

Responsibilities

Assisting drivers with any information they may need about the operation or load assignments.
Communicate with customer service on out of service trailer, missing bill of lading, incorrect orders, transloads and broker hours.
Communicate with the shop for estimated time repairs and priority trailers.
Communicate with equipment/trailer inspectors about in and out corrections and work orders issues.
Issuing paperwork and releases to MX Carriers/Drivers.
Provide northbound bill of ladings to drivers after confirming load information.
Provide administrative support to management.
Performs general office duties as assigned.
Receive south and north bound bill of ladings from drivers to determine where the load drops.
Reading and responding to emails daily.
Upload proper documentation to make crossing documents.
Update KPI reports daily.