About The Position

The Dishwasher participates in food preparation, food product handling, ware washing, and cleanliness and sanitation procedures in keeping with The Dollywood Company’s mission, values, and operating philosophies. The role supports a clean, sanitary, and safe culinary environment and follows applicable local and federal health codes. Duties may be changed or supplemented by management at any time. The position requires a minimum of some high school education or a GED, and applicants must be at least 18 years old. Offers of employment are contingent on satisfactory completion of onboarding, including background screening and pre-employment drug screening. The role may require work indoors and outdoors in varying weather conditions, including extreme cold and heat, and temperatures from 0 to 140 degrees. Shifts may last up to 13 hours, and assigned schedules may include overtime, evenings, weekends, and holidays.

Requirements

  • Must be at least 18 years old.
  • Some high school diploma or GED required.
  • Employment offer is contingent upon satisfactory onboarding, including background screening and pre-employment drug screening.
  • Able to tolerate detergents and chemicals used to clean and sanitize equipment and the work environment, including dish liquids, bleach, degreaser, and oven cleaner.
  • Able to tolerate temperatures from 0 to 140 degrees.
  • Able to make a friendly impression when communicating with guests, vendors, and employees, and reflect Dollywood’s image through friendliness, care, and pride in work.
  • Self-motivated and disciplined; able to prioritize and complete assignments on time.
  • Able to maintain confidentiality and use judgment regarding privileged information.
  • Committed to continuous improvement and maintaining a professional appearance and good personal hygiene.
  • Able to support a team environment by cooperating with and helping coworkers.
  • Able to be productive in a fast-paced environment and maintain dependable attendance and flexibility with assigned schedules, including required overtime, evenings, weekends, and holidays.
  • Sensitive to guests’ needs and empowered to respond within company guidelines.
  • Able to use effective communication, problem-solving, conflict-management, and interpersonal skills.
  • Able to collaborate with cross-functional teams, communicate openly, and support shared goals.
  • Able to comprehend instructions and retain information.
  • Able to perform duties consistently while creating a safe and secure environment for hosts and guests.
  • Flexible and able to handle frequent changes in priorities.
  • Able to add, subtract, multiply, and divide accurately.
  • Able to communicate effectively with guests and hosts using approved communication methods.
  • Able to meet the physical demands of the job, including occasional to frequent lifting and carrying of up to 50 pounds using company safety guidelines; intermittent to prolonged sitting, standing, or walking for shifts up to 13 hours; and stooping, lifting, bending, pushing, and pulling.
  • Able to travel to various areas on the property, including terrain changes, stairs, and uneven surfaces.
  • Able to perform repetitive movements and tasks throughout a shift.
  • Able to work indoors and outdoors in varying weather conditions, including extreme cold and heat.
  • Strong cognitive skills, including critical thinking, problem solving, information processing and retention, attention to detail, and effective communication.

Responsibilities

  • Check with the Sous Chef and lead cook for daily objectives.
  • Handle and properly store company assets.
  • Wash china, glasses, silverware, and kitchen supplies using a ware washer or sink.
  • Clean and organize the workstation.
  • Maintain a clean and sanitary culinary environment in compliance with local and federal health codes.
  • Properly stock and store food inventory when asked.
  • Perform kitchen duties as directed by the Sous Chef, including sweeping, mopping, and trash removal.
  • Check product and supply levels, adjust to daily needs, and communicate shortages.
  • Participate in daily lineups.
  • Maintain ware-washing equipment in good repair.
  • Check water temperatures for proper sanitation.
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