Dishwasher - [YR] Dollywood's DreamMore Resort & Spa - Full Time Year Round

The Dollywood Company•Pigeon Forge, TN
•Onsite

About The Position

The Dishwasher participates in food preparation, food product handling, ware washing, and cleanliness and sanitation procedures in a manner consistent with The Dollywood Company’s mission, values, and operating philosophies. The position is full-time and year-round at Dollywood’s DreamMore Resort & Spa. The Dishwasher checks daily objectives with the Sous Chef and lead cook; handles and stores company assets; washes dishes, glassware, silverware, and kitchen supplies; and keeps the workstation and culinary environment clean, organized, and sanitary in accordance with local and federal health codes. Duties also include stocking and storing food inventory when requested, performing kitchen tasks as directed, monitoring supplies and communicating shortages, participating in daily lineups, maintaining ware-washing equipment, and checking water temperatures for proper sanitation. The role may involve exposure to detergents and cleaning chemicals. The position requires a friendly, dependable, self-motivated team member who can work in a fast-paced setting, adapt to changing priorities, communicate effectively, and provide considerate service to guests and coworkers. Work may include required overtime, evenings, weekends, and holidays. Physical duties can include lifting up to 50 pounds, prolonged standing or walking, repetitive movements, and stooping, bending, pushing, and pulling. Employees may work indoors or outdoors in varying weather conditions and temperatures from 0 to 140 degrees.

Requirements

  • Must be at least 18 years old.
  • Some high school diploma or GED is required.
  • Must complete the onboarding process satisfactorily, including background screening and pre-employment drug screening.
  • Able to make a friendly impression when communicating with guests, vendors, and employees.
  • Self-motivated and disciplined, with pride in work and a commitment to continuous improvement.
  • Able to prioritize and complete assignments in a timely manner in a fast-paced environment.
  • Must maintain confidentiality and exercise judgment regarding privileged information.
  • Must maintain a professional appearance and good personal hygiene.
  • Must be dependable and flexible with assigned work schedules, including required overtime, evenings, weekends, and holidays.
  • Able to use effective communication, problem-solving, conflict-management, and interpersonal skills.
  • Able to comprehend instructions and retain information.
  • Able to perform duties consistently and help maintain a safe and secure environment.
  • Able to add, subtract, multiply, and divide accurately.
  • Able to communicate effectively with guests and hosts using approved communication methods.
  • Able to tolerate temperatures from 0 to 140 degrees.
  • Able to lift and carry up to 50 pounds occasionally to frequently, following company safety guidelines.
  • Able to sit, stand, and/or walk intermittently to for prolonged periods, for shifts of up to 13 hours, and travel around the property over varied terrain, stairs, and uneven surfaces.
  • Able to perform repetitive movements and tasks, including repeated use of hands, arms, or other body parts.
  • Able to work indoors and outdoors in varying weather conditions, including extreme cold and heat.
  • Able to meet the physical demands of the job, including stooping, lifting, bending, pushing, and pulling.

Responsibilities

  • Check with the Sous Chef and lead cook for daily objectives.
  • Handle and properly store company assets.
  • Wash china, glasses, silverware, and kitchen supplies using a ware washer and/or sink.
  • Clean and organize the workstation.
  • Maintain a clean and sanitary culinary environment in compliance with local and federal health codes.
  • Stock and store food inventory when asked.
  • Perform kitchen duties as directed by the Sous Chef, including sweeping, mopping, and trash removal.
  • Check product and supply levels, adjust to daily needs, and communicate shortages.
  • Participate in daily lineups.
  • Maintain ware-washing equipment in good repair.
  • Check water temperatures for proper sanitation.
  • Use and tolerate detergents and cleaning chemicals necessary to clean and sanitize equipment and the work environment.
  • Provide friendly and considerate interactions with guests, vendors, and coworkers.
  • Cooperate with coworkers and support a team work environment.
  • Prioritize and complete work assignments on time while adapting to changing priorities.
  • Communicate effectively, solve problems, manage conflicts, and collaborate with cross-functional teams.
  • Maintain dependable attendance and flexibility with assigned schedules, including required overtime, evenings, weekends, and holidays.
  • Help create a safe and secure environment for hosts and guests.
  • Perform physical tasks including lifting, carrying, stooping, bending, pushing, and pulling dishes and equipment into storage, shelving, and refrigerated spaces.
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