Discharge Planning Coordinator - Patient and Family Services - Per Diem 8 Hour Day Shift (Non Union)

University of Southern California•Glendale, CA

46d•Onsite

About The Position

Provides department support for the Case Management team to facilitate discharge planning and ensure appropriate throughput. Works with Case Managers and Case Management Assistants to ensure discharge plans are communicated to patients and families and enables a positive patient experience with discharge process. Follows up post discharge with patients to ensure arranged post acute services are provided as ordered and patients are satisfied with discharge process from KMC and with agencies providing the services.

Requirements

High school graduate or equivalent.
Some college and/or business education with emphasis on English.
Minimum of four years secretarial experience.
Typing 40-55 WPM.
Experience with computer data entry.
Good organizational skills.
Good customer service skills.
BLS Certification.
AHA certified BLS, ACLS, PALS, and NRP.
All certifications must be active effective date of hire/transfer unless otherwise indicated.

Nice To Haves

Office skills preferred.
LVN preferred.

Responsibilities

Facilitate discharge planning and ensure appropriate throughput.
Communicate discharge plans to patients and families.
Ensure a positive patient experience with the discharge process.
Follow up post discharge with patients to ensure arranged post-acute services are provided as ordered.
Ensure patients are satisfied with the discharge process and with agencies providing services.