Discharge Planning Assistant
About The Position
The Discharge Planning Assistant supports the Care Coordination Team by initiating referrals to subacute, acute, psychiatric, homecare, and durable medical equipment providers; obtaining authorizations when appropriate; and coordinating patient transportation. The role communicates with providers, facilities, patients’ families, and community resources to gather information about prior placements and support discharge planning. It also provides timely updates to staff about Medicaid and other insurance details that may affect patient care, schedules physician follow-up appointments when instructed, documents in the EMR, and serves as a key resource to the Care Coordination Team. The position also involves printing, copying, and faxing documentation and files, and contacting community resources such as homeless shelters and drug treatment programs to determine bed availability.
Requirements
- Bachelor’s degree in Social Work, Social Sciences, or a related field.
- Strong interpersonal and communication skills.
- Ability to organize and manage multiple time-sensitive tasks.
- Ability to simultaneously cover multiple patient care assignment areas involving various ages, populations, and diagnoses.
Nice To Haves
- Hospital experience.
- Direct experience with patients.
Responsibilities
- Initiate referrals for subacute, acute, psychiatric, homecare, and DME services to identified providers.
- Print, copy, and fax documentation and files.
- Obtain authorizations when appropriate.
- Coordinate patient transportation and serve as the point of contact.
- Communicate with providers, facilities, and patients’ families to obtain information about previous placements and the plan of care after discharge.
- Provide staff with timely and accurate updates regarding Medicaid or other insurance details that could impact patient care.
- Call physician offices to schedule follow-up appointments when instructed, document in the EMR, endorse the information to the Care Coordination Nurse, and inform the patient.
- Contact community resources, including homeless shelters and drug treatment programs, to determine bed availability.
- Serve as a key resource for the Care Coordination Team.
Benefits
- Medical, dental, and vision insurance.
- Savings accounts and voluntary benefits.
- Wellness programs and discounts.
- Paid life insurance.
- Generous 401(k) match.
- Adoption assistance.
- Back-up daycare.
- Free onsite parking.
- Recognition rewards.
- Fully paid tuition program or tuition assistance program.
- Some positions may be eligible for clinical certification pay and shift differentials.
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What This Job Offers
Job Type
Full-time
