Discharge Planning Assistant
About The Position
The Discharge Planning Assistant works within Care Coordination to initiate referrals for various types of care including subacute, acute, psychiatric, homecare, and DME to identified providers. This role involves printing, copying, and faxing documentation, obtaining necessary authorizations, and coordinating patient transportation while serving as the primary point of contact. The assistant will communicate extensively with providers, facilities, and patients' families to gather information about previous placements and plan for discharge. Key responsibilities also include providing timely updates to staff regarding insurance details, scheduling follow-up appointments, documenting in the EMR, and connecting patients with community resources such as homeless shelters and drug treatment programs to check for bed availability. The Discharge Planning Assistant is a crucial resource for the Care Coordination Team.
Requirements
- Bachelor's Degree in Social Work, Social Sciences, or related field.
- Strong interpersonal and communication skills required.
- Ability to organize and manage multiple time sensitive tasks required.
- Ability to simultaneously cover multiple patient care assignment areas reflecting various ages, populations, and diagnoses.
Nice To Haves
- Hospital experience and direct experience with patients desirable.
Responsibilities
- Initiate referrals for subacute, acute, psychiatric, homecare, and DME to identified providers.
- Print, copy, and fax documentation and files.
- Obtain authorizations when appropriate.
- Coordinate transportation for patients and being the point of contact.
- Communicate with various providers, facilities, and the patients' families to obtain information about patients' previous placements (ie: long-term care facility) and plan of care upon their discharge.
- Provide timely and accurate updates to staff regarding Medicaid or other insurance details that could impact the patient's care.
- Call physician offices to schedule follow-up appointments, documenting in the EMR, endorse to Care Coordination Nurse and inform the patient when instructed.
- Contact community resources, such as homeless shelters and drug treatment programs to determine bed availability.
- Be a key resource for the Care Coordination Team.
Benefits
- competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data
- clinical certification pay
- shift differentials
- medical, dental, and vision insurance
- savings accounts
- voluntary benefits
- wellness programs and discounts
- paid life insurance
- generous 401(k) match
- adoption assistance
- back-up daycare
- free onsite parking
- recognition rewards
- fully paid tuition program
- generous tuition assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
