Disbursement Manager

Cushman & Wakefield•Tempe, AZ

4d•$53,975 - $63,500

About The Position

The Disbursement Manager will direct and oversee all aspects of the Disbursement team, including monitoring and improving Disbursement team functions to process all payable/transfer requests, special handling, mail room functions, lockboxes, deposits, and all reporting tasks. This role ensures the protection and control of both the company’s and client’s assets by implementing and enforcing procedures that include quality control checks for all disbursement activities. The manager will maintain working knowledge of software products available to perform these services, as well as keep up with current developments or enhancements to those products. They will provide direction and leadership to ensure a smooth setup for all new accounts or transferred accounts. The Disbursement Manager will lead and manage the members of the disbursement team, including Disbursement Lead, Sr. Disbursement Coordinators and Disbursement Coordinators, meeting all deadlines while maintaining quality control and reporting requirements.

Requirements

Direct and oversee all aspects of the Disbursement team
Monitor and improve Disbursement team functions to process all payable/transfer requests, special handling, mail room functions, lockboxes, deposits and all reporting tasks
Ensure the protection and control of both the company’s and client’s assets by implementing and enforcing procedures that include quality control checks for all disbursement activities
Maintain working knowledge of software products available to perform those services as well as keep up with current developments or enhancements to those products
Provide direction and leadership to ensure a smooth setup for all new accounts or transferred accounts
Lead and Manage the members of the disbursement team, including Disbursement Lead, Sr. Disbursement Coordinators and Disbursement Coordinators
Meet all deadlines while maintaining quality control and reporting requirements
Evaluate properties and processing requests and delegate workflow responsibilities to Disbursement staff
Monitor the performance of disbursement staff
Ensure that all deadlines, special handling, or other requests are met along with compliance to all current policies and procedures
Perform or delegate the final review and approval of all disbursement tasks including quality control monitoring
Collaborate with Accounting staff to define the scope of services needed
Promote relationships between departments
Understand current needs and how to utilize best practices to solve for those needs
Sign on client bank accounts
Approve wires
Develop training programs for new and existing disbursement personnel and for Client Accountants
Direct team in setting and reaching individual and team goals
Perform annual reviews and evaluations of all team members
Take care of all disciplinary actions
Ensure the team has staffing, equipment and tools in place to accomplish all required tasks
Develop and manage relationships with 3rd party vendors for inventory and maintenance needs
Develop and maintain detailed reports on team output and accomplishments
Perform special projects and assignments as required

Responsibilities

Evaluates properties and processing requests and delegates workflow responsibilities to Disbursement staff. Includes monitoring the performance of disbursement staff, ensuring that all deadlines, special handling, or other requests are met along with compliance to all current policies and procedures. Performing or delegating the final review and approval of all disbursement tasks including quality control monitoring.
Collaborate with Accounting staff to define the scope of services needed, promote relationships between departments, and understand current needs and how to utilize best practices to solve for those needs.
Authorized to sign on client bank accounts. Includes physical check signing, approving wires, and other bank signer requirements as needed by client banks.
Develops training programs for new and existing disbursement personnel and for Client Accountants, working directly with the Business Solutions training team.
Directs team in setting and reaching individual and team goals, performs annual reviews and evaluations of all team members. Takes care of all disciplinary actions.
Ensures the team has staffing, equipment and tools in place to accomplish all required tasks.
Develop and manage relationships with 3rd party vendors for inventory and maintenance needs.
Develop and maintain detailed reports on team output and accomplishments.
Perform special projects and assignments as required