Disaster Recovery Case Manager Supervisor

The Salvation Army USA Central Territory•St. Louis, MO

2d•Hybrid

About The Position

The Salvation Army Midland Divisional Headquarters in St. Louis, MO is looking for a qualified candidate to fill our Disaster Recovery Services Case Manager Supervisor position. The Disaster Recovery Services Case Manager Supervisor will coordinate and deliver a temporary assistance project delivering long-term follow-up services for disaster survivors. These services include rapid response contact with survivors and periodic repeated contacts, including local travel, to meet survivors’ material needs, inform them of emerging resources and resolve system impediments, and provide referrals to disaster and non-disaster services. The position will develop long-term case management services as appropriate to restore disaster affected persons to their previous levels of functioning. This position will supervise up to 7 case managers throughout the affected areas. The supervisor will ensure coordinated services among case managers and continued contact with other agencies also involved in long term recovery services. The DRS Case Manager Supervisor Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards.

Requirements

Bachelor degree in human services field and two years related work experience with some supervisory experience.
Combination of training and experience will be considered.
Good communication skills.
Ability to work with diverse cultures.
Strong leadership style.
Good organizational skills required.
Commitment to carry out The Salvation Army mission is essential.
Knowledge of The Salvation Army and Government, State and community resources is helpful.
Reliable transportation.
A valid Driver’s License.
Pass The Salvation Army Motor Vehicle Report screening.
Demonstrate ability to think independently and exercise sound judgment.
Must be a team player.
Must be a self-starter.
Able to handle several projects at the same time.
Perform well with minimum supervision.

Nice To Haves

Knowledge of The Salvation Army and Government, State and community resources is helpful.

Responsibilities

Deliver and supervise disaster recovery services to persons presenting at agency center(s) or to persons temporarily residing in community settings including motels, shared homes, and other housing situations.
Generate disaster and non-disaster information and referral service information, gain and disseminate understanding of the resources available to the survivors, facilitate referral processes of survivors to resources ensuring that referred survivors can access these resources, and track utilization of these resources.
Determine eligibility and assess survivors’ disaster related needs, complete disaster intake form(s) and records, provide disaster related financial assistance, and record disaster related casework services according to prescribed agency guidelines.
Provide project liaison between The Salvation Army and other agencies possibly including presentations to Long Term Recovery Committee.
Implement as needed long-term case management services, which may include individualized disaster recovery plans, with disaster survivors leading to the elimination of disaster-related needs.
Input client and client related information into The Salvation Army Information Management System (SIMS). Review and ensure that case managers’ information is entered in a timely and accurate manner. Data may also be entered into The America Red Cross CANS system.
Monitor agency spending on project and ensure the timely and correct collection of statistical data and reports.
Substitute for any Disaster Recovery Services workers as necessary.
Maintain confidential, comply/enforce proper client boundaries and comply with Safe From Harm guidelines.