Disabled Veterans Outreach Provider (DVOP) - Great Falls

State of Montana•Great Falls, MT

About The Position

The Disabled Veterans Outreach Provider (DVOP) with Job Service Great Falls helps disabled veterans and other eligible veterans achieve meaningful employment and career growth. The role works with clients to develop personalized job-search plans, provides individualized career counseling and case management, coordinates access to workforce, VA, education, and community resources, and supports job readiness. It also connects military experience with civilian career pathways, collaborates with employers and community partners, facilitates workshops, and shares labor-market information. The position is full-time and based in Montana; employees for the State of Montana must reside within Montana. Candidates must meet one of the specified veteran or eligible-person categories under Title 38, United States Code, Section 4101(5).

Requirements

Must be a qualified service-connected disabled veteran, qualified eligible veteran, or qualified eligible person as defined in Title 38, United States Code, Section 4101(5).
Experience supporting individuals in reaching employment or career goals through coaching, mentoring, advising, training, case management, or transition support.
Ability to understand employment-related challenges and connect people with appropriate resources and support.
Ability to build and maintain partnerships with employers, community organizations, government agencies, or internal teams.
Strong communication skills, including preparing reports, briefings, case notes, or other documentation for different audiences.
Experience reviewing information, identifying gaps or unmet needs, and recommending improvements; examples may include tracking outcomes, evaluating programs, or using data to improve performance.
Ability to develop actionable employment plans, assess client strengths and needs, provide career coaching, and teach job-readiness skills.
Ability to build trust and maintain supportive, professional relationships through active listening and empathy.
Ability to navigate or quickly learn workforce systems, education benefits, and community resources relevant to veterans and job seekers.
Ability to advocate for clients, facilitate workshops, engage employers, and present information to groups.
A bachelor’s degree in a related field may be helpful but is not required; relevant experience, including military training and leadership, is recognized.

Nice To Haves

A bachelor’s degree in human services, social work, workforce development, or a related field.
Experience coordinating across military units, commands, or external partners.
Experience delivering briefings or presentations in structured environments.
Experience interpreting military training and experience as civilian workforce skills.

Responsibilities

Develop and implement personalized job-search plans that identify employment goals, services, training, and supports, including civilian career pathways for military experience.
Assess clients’ interests, skills, strengths, challenges, barriers, and transferable skills using interviews, assessment tools, and observation.
Provide ongoing case management, career counseling, coaching, and guidance through employment and career transitions.
Help clients navigate workforce programs, VA benefits, education resources, and community services.
Coordinate services and track client activities, services, and outcomes to support progress toward employment goals.
Coach clients in job-search techniques, resume and application preparation, interview skills, networking, and communicating transferable skills.
Facilitate workshops, partner with employers, and share labor-market insights to connect clients with employment opportunities.
Advocate for clients with employers and communicate the value of veterans’ experience to the civilian workforce.
Prepare reports, briefings, case notes, or other documentation and review information to identify needs and recommend improvements.

Benefits

38 paid days off per year, including vacation, sick leave, and holidays.
Up to 15 days of military leave with full pay.
Longevity raises, negotiated market increases, and state statutory raises.
Health, dental, vision, and life insurance coverage.
Flexible spending accounts and an employee assistance program (EAP).
Free telehealth and access to free employee medical clinics through the medical plan.
Choice of two retirement plans with an employer contribution between 8.73% and 9.07% of annual salary; an optional 457(b) deferred compensation plan is also available.
Public Service Loan Forgiveness eligibility may apply to State of Montana employment.
Career progression, training opportunities, and professional growth.
State employee discounts at businesses across the state.
Possible coverage by a Voluntary Employee Beneficiary Association (VEBA).
Hybrid schedules or partial telework may be available within Montana.
Access to Montana’s year-round outdoor recreation and quality of life.