Disabled Veteran Outreach Program (DVOP) Specialist (Roanoke) #01420

DHRM • Roanoke, VA

2d • Onsite

About The Position

The Disabled Veteran Outreach Program (DVOP) Specialist assists unemployed and employed disabled veterans, special disabled veterans, and other eligible people, such as spouses, who face significant barriers to employment. The specialist provides individualized career services, addresses employment needs, and facilitates placement in suitable positions in accordance with the most current Department of Labor Veteran Program Letter. The role includes meeting with clients and employers, conducting interviews, offering services, and building relationships with community providers to reach veterans who may not be able to access a One-Stop facility, including people in homeless shelters, state hospitals, Veterans’ Centers, halfway houses, and other community-based facilities.

This is a designated mobile-worker role involving travel across Virginia to deliver services at workforce centers. Overnight or extended travel may be required based on business needs.

Requirements

• Knowledge of career counseling, interviewing, and job placement principles and techniques; community resources; counseling services; social programs; and veteran issues and services.
• Customer service, case management, and computer skills, including Microsoft Office or comparable software.
• Ability to communicate effectively orally and in writing, including conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials.
• Ability to assess and match client skills to open positions.
• Ability to work with clients in crisis to identify needs and enhance employable skills.
• Ability to motivate clients to achieve established goals and objectives.
• Ability to work independently, remain objective and non-judgmental, stay focused, and meet deadlines.
• Ability to prepare and manage file documentation and apply agency program standards and procedures.
• Successful completion of a comprehensive background check, including an FBI fingerprint background investigation.
• Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States.

Nice To Haves

• Experience working with agency programs, veterans’ affairs and services, and/or federal or state employment and training programs.
• AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply and receive preference in the hiring process.
• Eligible applicants with a DARS or DBVI Alternative Hiring Process Letter are encouraged to apply.

Responsibilities

• Assist eligible veterans and others seeking agency services to overcome significant barriers to employment and obtain suitable employment.
• Provide individualized career services to veterans identified as having significant barriers to employment.
• Address clients’ employment needs and facilitate placement into suitable positions.
• Make personal visits to meet with clients and employers.
• Conduct interviews and offer an array of services.
• Network and develop relationships with community providers to locate and assist veterans who may not be able to access a One-Stop facility.
• Travel across the Commonwealth to deliver services to workforce centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed