About The Position

The Disabled Veteran Outreach Program (DVOP) Specialist assists unemployed and employed disabled veterans, special disabled veterans, and other eligible persons, such as spouses, who face significant barriers to employment and seek agency services to obtain suitable employment. The specialist provides individualized career services, addresses employment needs, and facilitates placement into suitable positions. The role includes meeting with clients and employers, conducting interviews, offering an array of services, and building relationships with community providers to locate and assist veterans who may not be able to access a One-Stop facility. The position is designated as a mobile worker role and involves travel across the Commonwealth to deliver services to workforce centers. Overnight or extended travel may be required based on business needs.

Requirements

  • Knowledge of career counseling, interviewing, and job placement principles and techniques; community resources, counseling services, and social programs; and veteran issues and services.
  • Customer service, case management, and computer skills, including Microsoft Office or comparable software.
  • Ability to communicate effectively orally and in writing, including conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials.
  • Ability to assess and match client skills to open positions.
  • Ability to work with clients in crisis to identify needs and enhance employable skills.
  • Ability to motivate clients to achieve established goals and objectives.
  • Ability to work independently, remain objective and non-judgmental, stay focused, and meet deadlines.
  • Ability to prepare and manage file documentation and apply agency program standards and procedures.
  • Successfully pass a comprehensive background check, including an FBI fingerprint background investigation.
  • Be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States; the agency does not provide sponsorship.

Nice To Haves

  • Experience working with agency programs, veterans’ affairs and services, and/or federal or state employment and training programs.
  • AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply and receive preference in the hiring process.

Responsibilities

  • Assist eligible veterans and other eligible persons who face significant barriers to employment in accessing services and obtaining suitable employment.
  • Provide individualized career services to veterans identified as having significant barriers to employment.
  • Address clients’ employment needs and facilitate placement into suitable positions.
  • Make personal visits to meet with clients and employers.
  • Conduct interviews and offer an array of services.
  • Network and develop relationships with community providers to locate and assist veterans who may not be able to access a One-Stop facility.
  • Travel across the Commonwealth to deliver services to workforce centers; overnight or extended travel may be required based on business needs.
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