Disability Support Services Coordinator
About The Position
The Disability Support Services Coordinator supports DSS students by coordinating initial contact and registration for Disability Support Services and providing ongoing academic accommodation, engagement, and retention support. The position also provides complex administrative support to the DSS office and its staff, and reports to the Director of Disability Support Services. The role coordinates administrative workflows, student outreach and retention campaigns, events and trainings, departmental communications and records, exam-related logistics, assistive technology materials, and fiscal and purchasing activities. It works independently with general supervision and requires timely task completion, organization, prioritization, confidentiality, and a proactive, caring approach to student service. Other duties may be assigned.
Requirements
- Bachelor’s degree.
- One year of related experience in student affairs work.
- Knowledge of word processing, spreadsheet, and database applications.
- Ability to multitask and work cooperatively with others.
- Interpersonal and communication skills.
- Planning and organization skills.
- Ability to complete tasks in a timely manner.
- Ability to prioritize work to meet deadlines and handle periods of increased workload demands.
Nice To Haves
- Experience in higher education.
- Experience in a medical, mental health, or educational office setting.
- Experience working with adults with disabilities.
Responsibilities
- Coordinate administrative support functions, daily workflow, and resolution of complex, highly sensitive matters.
- Maintain the confidentiality and security of information and files in accordance with FERPA.
- Coordinate students’ initial contact and registration for services, and support continued engagement and retention through semester contact campaigns.
- Coordinate programming, outreach, projects, meetings, trainings, and other special events.
- Monitor departmental email and ensure timely responses and resolution; schedule appointments and maintain the departmental calendar.
- Communicate and collaborate effectively with faculty, staff, and students.
- Assist the Exam Coordinator with scheduling, preparing exam materials and equipment, proctoring, and returning exams.
- Help maintain an organized reception area and exam center.
- Support Assistive Technology staff with materials check-in and check-out and creation of alternative formats.
- Maintain fiscal and administrative records; use FAMIS/CANOPY to maintain and reconcile DSS accounts monthly or as needed.
- Purchase office supplies and equipment in accordance with purchasing policies and budgetary restrictions.
- Perform word processing, desktop publishing, presentation, and data management activities, and assist staff with these applications.
- Compose correspondence and reports; create and maintain spreadsheets and databases.
- Work independently with general supervision, completing tasks promptly and prioritizing work to meet deadlines and periods of increased workload.
- Provide cordial, caring, thorough, proactive, and encouraging assistance and direction to students.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
