Assistant Director of Disability Support Services

Ivy Tech Community College•Indianapolis, IN

8d•Onsite

About The Position

Ivy Tech Community College is seeking a highly skilled, student-centered Assistant Director of Disability Support Services to provide individualized support to students with disabilities and promote an accessible and inclusive learning environment. The position manages an assigned caseload, coordinates reasonable accommodations, and proactively supports students as they navigate barriers to academic success. The Assistant Director collaborates with students, faculty, staff, and campus partners and contributes to workshops and programming that raise awareness of accessibility, disability support, and inclusion. Responsibilities must be carried out in accordance with FERPA, other applicable regulatory requirements, and professional standards. The role requires communication, critical thinking, empathy, discretion, advocacy, organization, time management, collaboration, and conflict-resolution skills. A bachelor's degree in Social Work, Psychology, Human Development, Special Education, Higher Education, Human Services, or a related field is required. Relevant experience in higher education, disability services, case management, academic advising, student support services, social services, or a related field is strongly preferred. This is a full-time position on the Indianapolis Campus. The salary range is $50,000–$52,000 annually, based on experience. The position reports to the Director of Disability Support Services. Ivy Tech offers a comprehensive benefits package, including medical, dental, and vision plans; retirement contributions; educational benefits; paid time off; professional development; and work-life balance programs.

Requirements

Bachelor's degree in Social Work, Psychology, Human Development, Special Education, Higher Education, Human Services, or a related field.
Strong verbal and written communication skills and ability to build trusting relationships with people from diverse backgrounds.
Ability to assess complex situations, identify barriers, exercise sound judgment, and develop appropriate solutions.
Sensitivity to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; ability to handle sensitive conversations with tact, empathy, discretion, and professionalism.
Commitment to promoting equity, accessibility, and inclusion for individuals with disabilities.
Strong attention to detail and ability to manage multiple priorities, maintain accurate documentation, protect confidential information, and meet deadlines.
Ability to work effectively with students, faculty, staff, and campus partners and navigate challenging conversations or differing perspectives professionally and constructively.

Nice To Haves

Experience providing disability support services in a college or university setting.
Experience in case management, academic advising, student support services, social services, counseling, or a related student-facing field.
Familiarity with reasonable accommodation processes and accessibility practices in higher education.
Relevant experience in higher education, disability services, case management, academic advising, student support services, social services, or a related field is strongly preferred.

Responsibilities

Manage an assigned caseload of students with disabilities and provide individualized case management and support services.
Conduct intake appointments to understand disability-related barriers, identify support needs, review documentation, and determine reasonable academic accommodations.
Proactively contact students to monitor progress, identify barriers to academic success, and connect them with appropriate campus and community resources.
Use Accommodate to maintain accurate student records, document interactions and services, manage accommodation information, and distribute accommodation letters to faculty.
Collaborate with students, faculty, staff, and campus partners to facilitate implementation of approved accommodations and address accessibility-related questions or concerns.
Use problem-solving and conflict-resolution skills to address accommodation-related concerns and develop solutions that support student access.
Develop and facilitate workshops, presentations, and educational programming about Disability Support Services, accessibility, reasonable accommodations, and student resources.
Maintain current knowledge of disability support practices, accessibility standards, institutional policies, and applicable regulatory requirements.
Promote an environment that reflects the broad backgrounds of students and employees and in which every individual feels respected and valued.
Perform other duties logically associated with the position as assigned.

Benefits

Multiple medical plan options paired with a Health Savings Account with an employer contribution.
Dental plan with no-cost preventive services and orthodontia coverage.
Vision plan with low-cost exams and allowances for glasses or contact lenses.
Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources.
Wellness program with opportunities to earn $250 in Wellness Rewards.
Flexible Spending Accounts for healthcare (limited purpose) and dependent care.
10% employer retirement contribution, fully vested after two years.
Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
Short-term and long-term disability benefits.
Fee remission for employees, spouses, and dependent children.
Tuition assistance for undergraduate, graduate, and doctoral programs.
Paid professional development opportunities.
Generous paid time off, including vacation, sick leave, holidays, and winter recess.
Flexible work arrangements where available.
Paid childbirth recovery leave (8 weeks).
Paid parental leave (4 weeks).
Eligibility for Public Service Loan Forgiveness.
Discounts on gym memberships, transportation, and various retail services.