Disability Leave Specialist II

Daimler Truck • Gastonia, NC

1d • $65,000 - $83,000 • Onsite

About The Position

The Disability Leave Specialist II administers disability and leave-of-absence programs in accordance with company policies and applicable federal and state regulations. The role manages employee leave cases from intake through resolution, supporting a positive employee experience while balancing operational needs and regulatory requirements. The specialist works with employees, supervisors, business partners, third-party administrators, Benefits, HR Business Partners, Payroll, and medical providers to guide and support disability, FMLA, ADA, military, personal, and other protected leaves.

This position is based onsite in Gastonia, North Carolina, with regular in-person interaction and frequent employee-facing responsibilities. Work is performed primarily in an office environment. The position requires handling sensitive medical and leave information confidentially and managing multiple priorities while responding to employee inquiries in a fast-paced environment. Relocation assistance is not available.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field and preferably 2–4 years of relevant experience; or 6 years of relevant experience in leave administration, disability management, human resources, benefits administration, or employee relations in lieu of a degree.
• Working knowledge of FMLA, ADA, PWFA, USERRA, HIPAA, and other federal and state leave and disability regulations.
• Experience managing employee leave cases, disability claims, accommodations, or related employee support programs.
• Strong analytical and problem-solving skills, including the ability to interpret policies, regulations, and medical documentation.
• Ability to manage multiple cases simultaneously while maintaining accuracy and attention to detail.
• Strong communication, customer service, and conflict-resolution skills.
• Experience with HRIS platforms, case management systems, and Microsoft Office applications.
• Ability to handle sensitive and confidential information professionally and discreetly.
• Demonstrated ability to build relationships and collaborate across multiple organizational levels.
• An attached resume is required.
• Must be legally authorized to work permanently in the country where the position is located at the time of application; visa sponsorship is not available.
• Final candidate must successfully complete a criminal background check and may be required to successfully complete a pre-employment drug screen.

Nice To Haves

• Certified Leave Management Specialist (CLMS), Certified Benefits Professional (CBP), PHR, SHRM-CP, or related certification.
• Experience administering leave and disability programs in a manufacturing, logistics, transportation, or unionized environment.
• Experience working with third-party leave and disability administrators such as Sedgwick, Lincoln Financial, The Hartford, or similar providers.
• Knowledge of workers' compensation administration and return-to-work programs.
• Experience supporting interactive accommodation processes under the ADA.
• Experience analyzing leave trends, metrics, and compliance data to support business decision-making.
• Experience participating in continuous improvement initiatives and process optimization projects.
• Basic proficiency with AI-enabled workplace tools and technologies.

Responsibilities

• Administer Short-Term Disability, Long-Term Disability, FMLA, ADA accommodations, military leave, personal leave, and state-specific leave programs.
• Manage employee leave and disability claims from initiation through return-to-work, meeting established timelines and service standards.
• Serve as a primary point of contact for employees, supervisors, HR partners, and third-party administrators regarding leave questions and case updates.
• Review medical documentation, leave certifications, and supporting records to determine eligibility and ensure compliance with company policies and legal requirements.
• Coordinate return-to-work and accommodation processes with employees, managers, HR, Safety, Occupational Health, and other stakeholders.
• Maintain accurate records and documentation in HR systems while protecting confidentiality and data privacy.
• Partner with Payroll, Benefits, and external vendors to support timely processing of disability benefits, leave payments, and employee status changes.
• Educate employees and leaders on leave policies, disability programs, procedures, and legal requirements.
• Monitor case trends, identify process improvement opportunities, and support continuous improvement initiatives in leave management.
• Participate in audits, reporting, compliance reviews, and special projects related to disability, leave administration, and employee accommodations.

Benefits

• Annual bonus program.
• 401(k) company contribution with company match up to 6%, plus a non-elective company contribution of 3–7% depending on age.
• Starting at 4 weeks of paid vacation.
• 13 or more calendar holidays.
• 8 weeks of paid parental leave.
• Employee assistance program.
• Comprehensive healthcare plans and wellness programs.
• Onsite fitness facilities at some locations.
• Tuition assistance.
• Paid volunteer time off.
• Short-term and long-term disability plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level