Wrap Around - Director

Puyallup Tribe of Indians•Tacoma, WA

1d•Onsite

About The Position

The Director provides supervision and direction for the Wrap Around Department, including its Youth Division. The department operates on a peer-to-peer basis to support the Tribe’s social service programs in defining and implementing wrap around services, and helps clients navigate programs while improving the effectiveness and efficiency of services. The Director works with the Administrative Manager to develop the department and build relationships across tribal programs and departments. The Director leads the department’s implementation and ongoing development, including policies, procedures, screening and eligibility requirements, program guidelines, and participation requirements. The role provides administrative leadership and supervision, supports direct client services, coordinates with tribal and external partners, oversees grants and budgets, and develops resources for adults and youth. The position also leads youth needs assessments and program evaluations, facilitates outreach and team meetings, and promotes culturally relevant, trauma-informed services and spaces. This is a full-time position scheduled for 40 hours per week. It is performed in an office setting, with occasional travel. The employee may need to respond to emergencies after hours, on weekends, or on holidays. The work environment is usually quiet.

Requirements

Master’s degree in social work or a related field from a four-year college or university, plus three years of experience and/or training in a social service setting as a senior case manager or in a management-level capacity managing or mentoring subordinate program staff; or an equivalent combination of education and experience with at least a bachelor’s degree and five years of experience in social work or a related field.
Supervisory experience required.
Intermediate knowledge and experience with computer applications, including word processing, spreadsheets, and databases.
Strong writing and organizational skills.
Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
Ability to make presentations to groups and deliver effective, persuasive presentations on complex or controversial topics to senior management, public groups, and boards of directors.
Ability to work with mathematical concepts, including probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions.
Ability to apply logical or scientific reasoning to a wide range of problems and work with abstract and concrete variables.
Ability to adjust to and work within a Tribal governmental structure.
Ability to work effectively in a stressful environment with high work volume and complaint resolution.
Customer service skills.
Must have and maintain a valid, unrestricted Washington State driver’s license without restrictions that prevent driving a GSA vehicle.
Familiarity with Puyallup Tribal culture and ability to integrate it into casework services.
Familiarity with Tribal, national, and local wrap around services and resources.
Ability to develop and maintain ethical, professional relationships and participate in civic, industry, and professional communities.
Must respond to emergency situations after hours, on weekends, or on holidays as needed.

Responsibilities

Facilitate, establish, and promote the mission and direction of the Wrap Around Department and Youth Division.
Implement and develop the Wrap Around Department, including policies and procedures, screening and eligibility requirements, program guidelines, and participation requirements.
Coordinate with the Administrative Manager and collaborate with Social Service departments and other stakeholders.
Establish and maintain relationships with Youth Division Core Team members and Steering/Advisory Committee members to inform program development and review outcomes.
Provide administrative technical assistance, leadership, and supervision to the department and Youth Division; evaluate staff work and the effective use of resources.
Assist program directors in establishing wrap around goals and objectives for the Tribe’s Annual Operations Plan through outreach, collaboration, support services, and advocacy.
Review changes in federal and state laws and tribal code that may affect services to wrap around and Youth Division clients.
Build relationships and support services at the state, county, city, and federal levels, and advocate for department and program services.
Meet with department heads to establish shared services and assess member and community needs to set service directions and goals for adult and youth clients.
Provide direct service and support to clients, staff and determine eligibility for client support service requests.
Find services for clients dealing with mental health and substance abuse issues, and develop additional and alternative housing options.
Develop training for adult and youth clients on crisis response and coping strategies.
Complete projects assigned by the Administrative Manager or Tribal Council, including work related to housing resources, homelessness, and housing projects.
Maintain effective internal and external communications and attend meetings, trainings, and workshops as needed.
Oversee and maintain grant compliance for the Wrap Around Department and Youth Division, and identify potential grants or other funding sources.
Maintain a department database, including Youth Division information, intended eventually for use across tribal programs.
Prepare and monitor the budget, develop the annual budget, and prioritize and approve expenditures.
Lead a comprehensive tribal survey and needs assessment to identify challenges and obstacles facing tribal youth.
Facilitate Youth Division outreach and program education, and assist program directors with referrals and ongoing collaboration.
Organize regular meetings for at-risk youth that provide a supportive space for communication, problem-solving, and goal setting, while fostering tribal community and empowerment.
Find services for youth clients dealing with mental health and substance abuse issues.
Design and conduct program evaluations, including data collection to assess the effectiveness and impact of the Wrap Around Department and Youth Division.
Design and create a welcoming, functional, culturally relevant, and trauma-informed meeting space for tribal youth.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Perform other duties as assigned.