Director, Volunteer & Community Engagement

Feed the Children•Oklahoma City, OK

About The Position

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience meaningful and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities in the U.S. and around the world. Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list. We are currently in search of a Director of Volunteer & Community Engagement to join our Marketing & Communications team! The Director of Volunteer & Community Engagement is responsible for developing and leading Feed the Children's volunteer and community engagement strategy to deepen relationships, expand brand awareness, cultivate advocates, and activate a movement of supporters around the mission of ending childhood hunger. Reporting to the SVP of Marketing & Communications, this role leads the organization's volunteer engagement, community partnerships, ambassador strategy, and grassroots activation efforts. The Director serves as the architect of a scalable community engagement ecosystem that transforms volunteers, partners, and supporters into lifelong advocates, storytellers, donors, and brand ambassadors. This position works cross-functionally with Marketing & Communications, U.S. Mission Impact, Corporate Partnerships, Fundraising, Digital, and Operations teams to ensure community engagement efforts contribute to organizational growth, mission impact, and brand equity. The Director will oversee volunteer and community engagement staff, establish strategy and performance metrics, develop new engagement models, and create systems that support long-term supporter acquisition, retention, and advocacy. This position serves as a highly visible ambassador for Feed the Children and is responsible for advancing the organization's reputation and influence within communities nationwide.

Requirements

Bachelor's degree in Marketing, Communications, Public Relations, Nonprofit Management, Community Development, Business, or related field required.
8–10+ years of experience in community engagement, volunteer engagement, nonprofit leadership, marketing, public relations, fundraising, advocacy, or related fields.
Demonstrated success developing and scaling community engagement programs.
Experience building partnerships with community, corporate, and nonprofit stakeholders.
Experience leading teams and managing organizational initiatives.
Experience using engagement strategies to drive awareness, advocacy, fundraising, or audience growth.
Strong understanding of brand building, relationship marketing, and supporter engagement.
Experience in nonprofit organizations preferred.
Proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams and SharePoint required.
Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this job may be considered.

Responsibilities

Develop and execute a comprehensive volunteer and community engagement strategy aligned with organizational priorities and the Brand Operations Plan.
Lead the evolution of volunteer engagement into a broader ambassador and movement-building model.
Establish annual goals, KPIs, and growth strategies for community engagement programs.
Identify opportunities to expand community participation, advocacy, and brand visibility.
Serve as internal subject matter expert on community engagement, volunteerism, ambassador programs, and grassroots activation.
Build systems and processes that enable scalable growth across multiple markets and channels.
Provide strategic oversight of all volunteer engagement initiatives.
Develop volunteer-to-ambassador pathways that deepen mission connection and long-term engagement.
Create recognition, stewardship, and retention strategies that increase volunteer lifetime value.
Establish and manage ambassador programs that empower volunteers and supporters to amplify Feed the Children's mission within their communities and networks.
Ensure volunteer experiences consistently reflect organizational values and brand standards.
Develop strategic relationships with community leaders, nonprofits, schools, faith-based organizations, service clubs, civic organizations, and corporate partners.
Identify opportunities for collaborative initiatives that increase mission impact and community visibility.
Represent Feed the Children at community events, conferences, coalitions, and public forums.
Position Feed the Children as a trusted community partner and thought leader in the fight against childhood hunger.
Partner with Marketing & Communications to activate community members as storytellers, advocates, and ambassadors.
Develop strategies that generate authentic community-driven content and engagement.
Create opportunities for supporters to share their experiences and amplify organizational messaging.
Support audience growth efforts through community-based engagement initiatives.
Contribute to the development of a national movement marketing strategy that extends beyond traditional fundraising and awareness campaigns.
Partner with Development and Corporate Partnerships teams to create volunteer-to-donor and volunteer-to-advocate pathways.
Identify opportunities to increase supporter retention, engagement, and lifetime value.
Develop strategies that connect community engagement activities with broader organizational growth objectives.
Support cultivation efforts with corporate volunteer groups, sponsors, and strategic partners.
Establish and monitor performance metrics related to engagement, retention, advocacy, audience growth, and conversion.
Develop dashboards and reporting systems that demonstrate impact and inform decision-making.
Use data and insights to continuously optimize engagement strategies and participant experiences.
Provide regular reports and recommendations to executive leadership.
Lead, coach, and develop community engagement staff.
Foster a culture of innovation, accountability, collaboration, and continuous improvement.
Establish clear priorities and performance expectations.
Manage departmental budgets and resource allocation.
Establish an environment of high performance and continuous improvement that values learning, a commitment to quality, welcomes and encourages collaboration, and fosters both intra and inter-departmental dialogue and respect.
Model the type and level of behavior, professionalism and leadership that is in accordance with the values of the organization.
Perform other related duties as required.