Community Engagement Director

Jewish Federation of Palm Beach County • West Palm Beach, FL

3h • Onsite

About The Position

The Director of Community Engagement provides leadership, oversight, and day-to-day direction for Community Connections, Community Navigation, Jewish Family Life, and Shalom Palm Beach. The role is responsible for ensuring engagement initiatives are coordinated, effective, data-driven, and aligned with Federation’s broader Community Engagement strategy. The Director oversees constituent engagement pathways, community partnerships, referral systems, program outcomes, and staff performance while fostering meaningful connections throughout the Palm Beaches and Treasure Coast.

Requirements

• Bachelor’s degree required
• Five or more years of nonprofit leadership, community engagement, relationship management, or program management experience.
• Supervisory experience strongly preferred.
• Strong operational, organizational, and project management skills.
• Experience with CRM systems, reporting tools, and outcome measurement.
• Excellent communication and relationship-building skills.
• Ability to analyze data and use insights to inform decision-making.
• Commitment to Jewish communal life and relationship-based engagement.
• Ability to work evenings and weekends as needed.

Nice To Haves

• advanced degree preferred

Responsibilities

• Provide leadership, supervision, support, and accountability for Community Engagement staff.
• Support execution of Federation’s Community Engagement strategy.
• Monitor program performance, KPIs, and community impact outcomes.
• Ensure accurate constituent tracking and CRM data management.
• Maintain engagement pathways, referral processes, and warm handoffs.
• Cultivate relationships with synagogues, agencies, schools, and community partners.
• Collaborate across departments to support integrated engagement strategies.
• Support community-wide initiatives, outreach efforts, and events.
• Develop operational systems, processes, and best practices.
• Represent Federation throughout the community.

Benefits

• Comprehensive health coverage including medical, dental, and vision plans
• Disability and life insurance coverage
• A dedicated employee wellness program focused on overall well-being
• Generous paid time off
• Paid Jewish and U.S. holidays
• Early office closings on Fridays in observance of Shabbat
• Early closings on many holiday eves
• 401 (k) retirement plan with employer contribution
• pre-tax benefits including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager