Director, UX - Hardware

SharkNinja•Needham, MA

7d•Onsite

About The Position

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted global brands — Shark and Ninja — we have a proven track record of bringing disruptive innovation to market. Developing one consumer product after another has let us enter multiple categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, our products are sold at key retailers online and offline, and through distributors around the world. We work hard to give our consumers high quality, innovative, and delightful products. We're passionate about user experience, and we're looking for creative designers who think outside the box, embrace the latest technology, advocate for our customers, and push the boundary of what's possible. Join us on our journey to shape the future of SharkNinja product experiences.

Requirements

10+ years of UX design experience, including 5+ years in a people management or leadership role overseeing a team of designers
Deep experience in consumer product design and development across hardware and software — the leading tools and techniques, plus a proven record of shipping successful products and driving impact across the full product development lifecycle
Experience integrating software UX with physical hardware products is highly desirable
A compelling portfolio demonstrating strategic design leadership, compelling products, cross-functional collaboration, and measurable consumer impact
Expert-level proficiency in Figma and Adobe Creative Suite
Working knowledge of AI-powered design tools
Exceptional communicator and storyteller, with the influencing skills to inspire teams and align diverse stakeholders
Strong business acumen — able to balance consumer advocacy, technical feasibility, and commercial objectives
Flexible and effective across multiple simultaneous programs in a fast-paced environment
Bachelor's or Master's degree in UI/UX Design, Industrial Design, Interaction Design, HCI, or a related discipline

Responsibilities

Drive new product experiences that combine ease of use, high-quality design craft, and moments of delight — delivering the absolute best value for the consumer.
Build and grow the team. Hire, develop, and mentor a high-performing UX team of designers at all levels, fostering a culture of creativity, collaboration, and continuous improvement.
Collaborate across the org , partnering closely with UX, Industrial Design, CMF, Product Development, Project Management, AD, and Consumer Insights.
Raise the bar on craft. Lead design reviews and give clear, constructive direction that elevates quality and consistency — contributing hands-on when needed.
Own deliverables end to end , from concept exploration to detailed specs across hardware and software.
Champion human-centered design , ensuring consumer insights and user research are embedded throughout the design lifecycle from concept to launch.
Evolve the craft itself. Refine UX design patterns and best practices for hardware product experiences.
Evangelize UX company-wide , educating cross-functional partners on the value of design and advocating for the consumer at every level.
Bring in what's next. Oversee the integration of AI tools and emerging technologies into the design process, keeping SharkNinja at the forefront of design innovation.
Run the function. Set team goals, manage resourcing and capacity, and report on UX impact metrics to executive leadership.