Director, Hardware Quality Engineering
About The Position
Bevi is seeking a strategic, hands-on Director, Hardware Quality Engineering to build and lead its hardware quality organization and shape quality strategy across its product portfolio. The role will develop a self-sufficient team and drive the long-term roadmap for product reliability, supplier quality, and field performance, supporting excellent customer experiences and operational excellence at scale. The Director will hire and develop quality engineers and technicians and work closely with senior leaders across Hardware Engineering, Software, Manufacturing, Supply Chain, and Operations. The position combines deep technical expertise with coaching, team-building, and executive-level influence. The role requires being in the office 3 to 5 days per week and travel of up to 30% domestically and internationally. Base salary is $184,620–$228,060 per year. The position is eligible for the Executive Leadership Team (ELT) Bonus Program.
Requirements
- Proven track record of hiring, coaching, and developing quality engineers, including helping people grow into larger roles.
- Proven success leading hardware quality or reliability engineering at Director or senior manager level in a high-growth or consumer hardware environment.
- Strong foundation in quality engineering principles, including FMEA, GR&R, SPC, DOE, and reliability growth modeling.
- Demonstrated experience with electromechanical systems, consumer electronics, or commercial appliances.
- Experience leading supplier quality management, including audits, process validation, and NPI launch readiness.
- Strong communication and influencing skills across functions and levels, including translating complex data into business-relevant insights.
- 10+ years in hardware quality or reliability engineering, including at least 5 years leading and developing teams.
- Bachelor's degree in Engineering, such as Mechanical, Electrical, or a related field.
- Ability to work in the office 3 to 5 days per week and travel up to 30% domestically and internationally.
Nice To Haves
- Experience with connected (IoT) products where firmware and software drive field performance.
- Experience with fluid systems, refrigeration, or commercial beverage equipment.
- Experience building quality systems at a scaling company.
- ASQ certifications such as CQE or CQA.
Responsibilities
- Build the quality team by hiring into open roles, defining roles and career paths, and establishing a culture of accountability, data-driven decisions, and continuous improvement.
- Coach and mentor quality engineers and technicians through feedback, stretch assignments, and hands-on guidance so they can own problems end to end.
- Set the vision and strategy for hardware quality across design, manufacturing, and field performance to support company growth and the product roadmap.
- Partner with Hardware, Firmware, and Software Engineering, Manufacturing, and Supply Chain leadership to embed quality and reliability early in product design and supplier selection.
- Partner with the Director of Test & Reliability to incorporate reliability findings into quality systems, supplier actions, and field improvements.
- Own quality deliverables at each NPI phase gate, including quality planning, first article inspection, and launch readiness.
- Establish and scale quality systems and processes for global manufacturing readiness, including supplier qualification, process capability, and failure analysis.
- Drive systemic root cause analysis and corrective and preventive actions (8D, RCCA) for complex product and supplier issues, including issues spanning hardware, firmware, and software.
- Oversee supplier and contract manufacturer quality performance, including audits, scorecards, and escalation management.
- Monitor and drive warranty, RMA, and field-performance metrics to ensure hardware meets or exceeds customer expectations.
- Represent Quality Engineering in cross-functional reviews and executive discussions, providing clear, data-backed insights and recommendations.
Benefits
- Comprehensive medical, dental, and vision insurance plans through BlueCross BlueShield, with 95% of the cost paid by the employer.
- 401(k) with company match.
- Flexible PTO, 12 company holidays, and additional paid sick leave.
- Fully paid parental leave for birth and non-birth parents.
- Fully employer-paid disability and life insurance.
- Wellness and fitness reimbursements.
- Monthly stipends for cell phone use and commuting costs.
- Onsite snacks, weekly catered lunch, and unlimited Bevi.
- Happy hours, team-building events, bagel breakfasts, and Values awards.
- Eligible for the Executive Leadership Team (ELT) Bonus Program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
