Director, Hardware Quality Engineering
About The Position
Bevi is seeking a strategic, hands-on Director, Hardware Quality Engineering to build and lead its hardware quality organization and shape quality strategy across its product portfolio. The role develops a strong, self-sufficient team and a long-term roadmap for product reliability, supplier quality, and field performance to help ensure exceptional customer experience and operational excellence at scale. The Director will hire, lead, and develop quality engineers and technicians, partnering with senior leaders in Hardware Engineering, Software, Manufacturing, Supply Chain, and Operations. This leader is expected to combine deep technical expertise with coaching ability and executive-level influence. The position is based in an office setting 3 to 5 days per week and involves up to 30% domestic and international travel. Compensation includes a base salary of $184,620–$228,060 per year and eligibility for the Executive Leadership Team (ELT) Bonus Program. Benefits include medical, dental, and vision insurance, a 401(k) with company match, flexible paid time off, company holidays, paid parental leave, disability and life insurance, wellness and fitness reimbursements, cell phone and commuting stipends, and onsite amenities and team activities.
Requirements
- Track record of hiring, coaching, and developing quality engineers, including helping employees progress into larger roles.
- Experience leading hardware quality or reliability engineering at Director or senior manager level in a high-growth or consumer hardware environment.
- Strong knowledge of quality engineering principles, including FMEA, GR&R, SPC, DOE, and reliability growth modeling.
- Experience with electromechanical systems, consumer electronics, or commercial appliances.
- Experience leading supplier quality management, including audits, process validation, and NPI launch readiness.
- Strong communication and cross-functional influence skills, including the ability to translate complex data into business-relevant insights.
- At least 10 years in hardware quality or reliability engineering, including at least 5 years leading and developing teams.
- Bachelor’s degree in Engineering (Mechanical, Electrical, or related field).
- Ability to work in the office 3 to 5 days per week and travel up to 30% domestically and internationally.
Nice To Haves
- Experience with connected IoT products where firmware and software affect field performance.
- Experience with fluid systems, refrigeration, or commercial beverage equipment.
- Experience building quality systems at a scaling company.
- ASQ certifications such as CQE or CQA.
Responsibilities
- Hire into open roles, establish clear responsibilities and career paths, and foster accountability, data-driven decisions, and continuous improvement.
- Coach and mentor quality engineers and technicians through feedback, stretch assignments, and hands-on guidance.
- Set the vision and strategy for hardware quality across design, manufacturing, and field performance.
- Partner with Engineering, Manufacturing, and Supply Chain leaders to embed quality and reliability early in product design and supplier selection.
- Partner with the Director of Test & Reliability to translate reliability findings into quality systems, supplier actions, and field improvements.
- Own quality deliverables at each NPI phase gate, including quality planning, first article inspection, and launch readiness.
- Establish and scale quality systems and processes for global manufacturing readiness, including supplier qualification, process capability, and failure analysis.
- Lead systemic root cause analysis and corrective/preventive actions (8D, RCCA) for complex product and supplier issues, including cross-functional hardware, firmware, and software issues.
- Oversee supplier and contract manufacturer quality performance, including audits, scorecards, and escalation management.
- Monitor and drive warranty, RMA, and field-performance metrics.
- Represent Quality Engineering in cross-functional reviews and executive discussions, providing data-backed insights and recommendations.
Benefits
- Comprehensive medical, dental, and vision insurance through BlueCross BlueShield, with 95% paid by the employer.
- 401(k) with company match.
- Flexible PTO, 12 company holidays, and additional paid sick leave.
- Fully paid parental leave for birth and non-birth parents.
- Fully employer-paid disability and life insurance.
- Wellness and fitness reimbursements.
- Monthly cell phone and commuting stipends.
- Onsite snacks, weekly catered lunch, and unlimited Bevi.
- Happy hours, team-building events, bagel breakfasts, and Values awards.
- Eligible for the Executive Leadership Team (ELT) Bonus Program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
