Director, US Oncology Marketing Portfolio Strategy (Customer Engagement)

MSD•North Wales, PA

5d•$190,800 - $300,300•Hybrid

About The Position

We are currently recruiting for a Director, US Oncology Marketing Portfolio Strategy (Customer Engagement). This position will be responsible for leading key elements of the digital marketing strategy to HCP and HCC customers across a portfolio of oncology products at varying stages of commercialization. The ideal candidate will have experience in creating portfolio marketing strategies with strong customer experience, engagement ideation and digital acumen. This experienced marketing professional will be responsible for the development, refinement, and overall execution of the US commercial strategy for the HCPs and HCCs across the US Oncology Portfolio within key assets – websites and digital interactive field sales resources. The position can be Hybrid or Remote, given the candidates experience, and may also be based in either Philadelphia, PA or Upper Gwynedd, PA reporting to an Executive Director, Portfolio Strategy – US Oncology This position will require outstanding leadership and collaboration in many areas including strategy development, people management, digital acumen, digital analytics, market research, relationship building, heavy prioritization, budget management and overall flawless launch execution. Candidates will require the ability to deliver the business today, while simultaneously planning for future indications with a proven track record to work successfully under tight and often fluctuating timelines.

Requirements

Bachelor's degree
A minimum of 6 years of HCP Marketing experience – preferably in oncology
A minimum of 3-years developing digital marketing assets that includes websites and interactive field sales resources
A minimum of 8 years of experience working in the pharmaceutical industry
Strong relationship building, problem solving, teamwork, analytical, and written/verbal communication skills
Ability to work in a fast paced, quickly changing environment across a highly matrixed organization
Experience in leading brand strategy and implementation across multiple indications/brands
Customer Engagement
Data Analysis
Decision Making
Direct Marketing
Healthcare Personnel (HCP) Marketing
Market Access
Market Research
Oncology Marketing
People Leadership
Pharmaceuticals Marketing
Portfolio Management
Strategic Thinking
Strategy Development

Nice To Haves

Master's degree (MBA)
2+ years of direct people management experience
2+ years of sales experience
4+ years of Oncology Marketing experience, ideally with a focus in digital marketing, portfolio marketing, brand management
Product/Indication launch experience – preferably in oncology
Experience working in the “agile” framework model
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Responsibilities

Responsible for the development and evolution of the customer experience and engagement strategy across key digital assets – including websites and digital field sales resources
Responsible for the near-term and long-term strategic approach to a complex and broad Oncology portfolio of brands across websites and digital field sales resources to deliver the most optimal customer engagement experience
Experience leading strategy development and execution across a multi-functional team, including direct and indirect influence of key stakeholders
Responsible for leadership of agile working teams across multiple products within the Oncology BU
Responsible for the overall monitoring of digital analytics to support an Omnichannel approach to customer experience across the Oncology portfolio
Strong understanding of the HCP and HCC marketing landscape in oncology across key customer segments and the ability to create and deploy meaningful campaigns and messaging to drive behavior change
Partners with multiple stakeholders across the US and global business - including HCP, Science and consumer brand strategy leads, individual tumor and asset teams to ensure alignment and find synergies across a multi-product portfolio
Strong understanding of the oncology competitive landscape with the ability to foresee and predict market trends – specifically across the digital customer experience
Support cross-indication/cross-brand customer facing teams in development of strategies and initiatives at each stage of the product lifecycle with the ability to make prioritization decisions based on business priorities
Ability to successfully work in a complex matrix organization where exceptional collaboration is required to obtain desired results and speed to market
Strong digital acumen and knowledge of latest technologies and trends to efficiently deliver a portfolio marketing approach across numerous customer types and segments