Director, US Client Marketing Partnerships

Visa•San Francisco, CA

1d•Hybrid

About The Position

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. About the team Visa Marketing Services helps clients grow through smart marketing strategy, creative thinking, and practical execution. We partner with innovative, tech enabled and financial services clients across business and consumer audiences, with a focus on measurable impact and sustainable growth. The role The Director, Client Marketing Partnerships leads a portfolio of strategic, fast moving clients and serves as a primary marketing partner for their business. You will deepen relationships, uncover growth opportunities, and steer integrated marketing programs that deliver results. You will work closely with clients to understand their objectives, audiences, and constraints such as resourcing or capabilities. You will translate those insights into clear account plans and initiatives that bring together Visa Marketing Services, data, consulting, sponsorship, and AI enabled capabilities. This role blends strategic thinking, people leadership, and hands on program oversight. You will lead a team of marketing professionals, set the bar for strategic rigor, business alignment, creative excellence, and smart use of AI, and ensure the team stays focused on the highest impact work.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
10 or more years of business experience, with most in marketing, advertising, consulting, or strategic partnerships
Experience leading multi client portfolios, for example in a creative agency, or in a client side role managing several strategic accounts or lines of business
Proven track record managing senior client relationships and leading complex, multi-workstream marketing initiatives
Experience leading and developing teams, setting direction, and raising the bar on strategic and creative output
Strong strategic thinking skills and the ability to turn business and audience insight into focused marketing strategies and plans
Comfort experimenting with AI and modern marketing tools in your workflow, and helping teams use them responsibly to increase impact
Ability to operate in fast paced, dynamic environments, manage multiple priorities, and keep cross functional teams aligned
Excellent communication and presentation skills, with confidence engaging senior stakeholders
Experience working with creative, media, or digital teams and delivering high quality work on compressed timelines
A collaborative, low ego mindset and a high degree of curiosity, adaptability, and resilience

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Responsibilities

Lead day to day relationships with a portfolio of tech forward, growth oriented clients, acting as a trusted marketing advisor
Build a deep understanding of each client business, including positioning, target audiences, revenue drivers, and competitive landscape
Diagnose client marketing needs and translate them into clear strategies, opportunities, and plans
Develop and manage client account plans and marketing roadmaps with defined outcomes and success metrics
Collaborate with marketing, consulting, analytics, and sales partners to design solutions that leverage Visa data, platforms, sponsorships, creative resources, and AI tools where appropriate
Identify opportunities to expand client engagement and drive incremental value for clients and for Visa
Provide clear direction to creative, media, and digital partners so work is on strategy, on brand, and suited to modern, fast paced businesses
Oversee execution of integrated programs across channels such as digital, social, lifecycle, content, experiential, and sponsorship activations
Monitor performance, synthesize results, and share concise, executive ready recommendations with clients and internal stakeholders
Champion the use of AI and automation in your team’s workflow to improve insight generation, creative development, and operational efficiency
Represent the voice of the client within Visa to help evolve our marketing services for tech enabled and innovative clients
Lead, coach, and develop a team of marketing professionals, elevating strategic thinking, client partnership, and creative quality