Director, Unsecured Lending (Product) - Questbank

Questrade Financial Group•Toronto, ON

10d•Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a Director, Unsecured Lending (Product) to design, build, and scale the foundational platforms, business engines, and backend data infrastructure for their Canadian unsecured lending products. This role focuses on the technical aspects of credit risk, automated underwriting, loan servicing, and compliance. The Director will collaborate with the Product Experience team, providing them with robust APIs and logic modules, while also being accountable for the product balance sheet and commercial performance of unsecured lending products. QFG emphasizes a human-centric, AI-driven approach to redefine financial services and is looking for a candidate who can be a catalyst for change, transforming customer experiences and empowering teams through AI. The company offers a diverse, inclusive, and hybrid workplace.

Requirements

8+ years' experience in product management, with at least 4+ years explicitly focused on backend lending platforms, credit risk infrastructure, or core banking systems in the Canadian financial ecosystem.
Deep familiarity with the Canadian credit landscape, including Equifax/TransUnion reporting criteria, FCAC compliance protocols, and the evolving Canadian Open Banking standards.
Strong understanding of credit decisioning trees, risk matrices, ledger databases, accounting engines, and API engineering.
Demonstrated ability to act as the primary interface between highly technical software engineers, data scientists, quantitative risk modelers, legal councils, and the frontend Product Experience leaders.

Nice To Haves

Experience with specialized lending platforms (e.g., Turnkey Lender, Mambu, Peach, or custom internal LOS/LMS engines) is a significant asset.

Responsibilities

Define the multi-year platform roadmap for core unsecured lending modules: origination engines, automated decisioning logic, amortization scheduling, repayment ledgers, and statement generation.
Drive ultimate accountability for the commercial success, P&L outcomes, and financial stability of the unsecured lending portfolios (Credit Cards, Personal Loans, LOCs).
Partner with Risk and Data Science teams to build dynamic, automated underwriting infrastructure. Architect the integrations that securely ingest credit data from Canadian bureaus (Equifax and TransUnion), alternative data sources (Open Banking/Consumer-Directed Banking frameworks), and income verification APIs.
Ensure all underlying backend logic adheres to OSFI (Office of the Superintendent of Financial Institutions) guidelines, Financial Consumer Agency of Canada (FCAC) requirements, anti-money laundering (AML) regulations, and provincial lending laws.
Own the structural definitions and technical documentation for all lending-related microservices, enabling the Product Experience team to build lending frontend journeys securely and with maximum speed.
Partner with Finance and Treasury to implement technical logic for dynamic cost-of-funds calculations, asset-liability management inputs, and capital allocation models behind the lending books.
Evaluate and integrate critical Canadian fintech partners, Loan Management Systems (LMS), and Loan Origination Systems (LOS).
Build and mentor a highly skilled team of Product Managers focused on platform capability, engineering depth, and commercial product performance.