Director, Banking (Product) - Questbank

Questrade Financial Group•Toronto, ON

10d•Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a Director, Banking (Product) to lead the strategic evolution and distribution of Questbank's Consumer and Commercial Banking products. This role focuses on core banking systems and API-driven scalability, aiming to build a high-performance, modular suite of banking capabilities that interface with QFG’s wealth platforms. The ideal candidate will be a catalyst for change, using AI to transform customer experiences and empower teams. QFG offers a diverse, inclusive, and hybrid workplace that encourages creativity and curiosity.

Requirements

8+ years’ experience in product management, with at least 4+ years explicitly focused on backend infrastructure, platform engineering, or core banking engines in the Canadian financial ecosystem.
Extensive expertise in financial data modeling, payment networks (SWIFT, ACH/EFT, Real-Time Rails), and major core banking platforms such as Mambu or Thought Machine.
Advanced understanding of double-entry accounting, security standards, RESTful API design, and microservices-based banking architecture.
Demonstrated success partnering with Engineering Directors and Compliance officers to develop resilient and scalable enterprise financial systems.
Ability to synthesize intricate system logic into actionable roadmaps and clear documentation for both technical teams and executive-level stakeholders.

Responsibilities

Define and execute a multi-year roadmap for core banking capabilities, including high-scale transaction processing, multi-currency ledger management, core deposits, and regulatory reporting infrastructure.
Own the definitions, technical requirements, and documentation for internal and external banking APIs, ensuring a developer-first approach that enables external partners and internal Experience teams to build on your platform seamlessly.
Drive accountability for the product balance sheet and commercial health of your assigned banking products, shifting the role toward a comprehensive business and product leader.
Act as the critical upstream partner to the Head of Product Experience. Ensure your capability roadmap proactively supports their customer-facing features, providing them with the structural tools they need to execute front-end workflows.
Ensure all core banking engines operate with 99.99% uptime, strictly comply with regional financial regulations, and are scalable to support rapid volume growth.
Build, mentor, and evolve a technical team of Product Managers focused on infrastructure, backend capability engineering, and product commercial success.